Country for PR: United Kingdom
Contributor: PR Newswire Europe
Monday, February 11 2019 - 09:00
AsiaNet
Red Box Announces Partnership With Global Relay, Expanding Its Financial Services Ecosystem and Compliance Offering
LONDON and NEW YORK, February 11, 2019 /PRNewswire-AsiaNet/ --

Red Box, the leading platform for voice, today announces a partnership with 
Global Relay, leaders in information archiving and compliance. This partnership 
enables customers to use Global Relay's search, surveillance, and analytics 
tools to unlock the full value of voice, as well as meet compliance obligations.

 
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Reliable and secure voice capture and retrieval is crucial for financial 
services organisations endeavouring to comply with and prepare for regulation 
and partnering with Global Relay will support the adherence to record-keeping 
requirements mandated by MiFID II and other global regulations. The partnership 
demonstrates Red Box's commitment to building a best of breed partner ecosystem 
and providing customers with complete data sovereignty.

Global Relay Archive is a leading information archiving, surveillance, and 
eDiscovery solution that helps organisations manage and control their 
communications data and aids them in meeting regulatory requirements and 
improving productivity. Customers will benefit from seamless integration with 
Red Box utilising their export broker and email bridge functions to securely 
push both voice and highly accurate transcriptions of conversations into Global 
Relay Archive, where they can be preserved and analysed alongside other ecomms 
and trade data - including email, social media, IM, and text.

Pete Ellis, Red Box Chief Product Officer, commented: "We are delighted to be 
able to announce this partnership with Global Relay. It reflects our ongoing 
commitment to an open API strategy and partnering with best of breed 
organisations to create an environment which allows our customers to fully 
embrace a 'voice first' strategy and comply with regulations. Global Relay has 
a big presence in the Financial Services space and as such understands the 
rigorous pressures regulation imposes on organisations in terms of data 
governance."

CEO Warren Roy of Global Relay said: "We're really excited to be partnering 
with Red Box to expand our information archiving offerings. As a company that 
manages petabytes of data for the world's largest and most powerful 
organisations, we have a platform that has demonstrated scalability, 
performance and security. We look forward to enabling our mutual customers to 
derive new insights and value from their voice data."

About Red Box  

Red Box is the leading dedicated voice specialist, empowering organisations to 
capture, secure and unlock the value of enterprise wide voice. With the most 
open and connected platform, we capture and transcribe voice communications 
from over 55 systems (legacy and new), across global enterprises and SMEs. Our 
customers retain complete data sovereignty and we connect them to the broadest 
partner ecosystem to maximise the value of captured voice data.

Working with our global reseller channel, we are trusted by leading 
organisations across financial, contact centre, government and public safety 
sectors (including six of the world's top banks, 85% of global interdealer 
brokers, 1,700 call centres and over 70% of UK police forces) and we capture 
and secure millions of calls daily for over 3,000 customers around the world.

For more information visit http://www.redboxvoice.com

About Global Relay 

Global Relay is the leading provider of cloud archiving, surveillance, and 
eDiscovery solutions for the global financial sector and other highly regulated 
industries. Global Relay delivers services to over 23,000 customers in 90 
countries, including 22 of the top 25 banks. Global Relay Archive supports 
email, IM, Bloomberg®, Thomson Reuters, social media, mobile messaging, and 
more - with mobile, Outlook, and web access.

Source: Red Box and Global Relay
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