-- Digital banking and origination platform enables speed and efficiency for a 
better customer experience  

nCino, the worldwide leader in cloud banking, today announced that Thinktank, 
Australia's leading specialist commercial property lender, has successfully 
implemented the nCino Bank Operating System ( 
https://c212.net/c/link/?t=0&l=en&o=2392837-1&h=3355456775&u=https%3A%2F%2Fwww.ncino.com%2Fplatform%2F&a=nCino+Bank+Operating+System 
) to digitise, automate and unify their process flows into a single cloud-based 
environment across their entire business. 

Thinktank was formed in 2006 with the aim of providing a superior level of 
service in meeting the needs and preferences of SME business and commercial 
property investors while offering a wide range of borrowing options. In order 
to maintain their commitment to exceeding customer standards, the Thinktank 
team sought to transition from a piecemeal and manual series of process flows 
to a single environment that provides a contemporary user experience with the 
ability to capture all early stage transactional data and then seamlessly 
convert it to the credit underwriting stage without the need for any re-keying 
of information. In order to reach this goal, Thinktank selected the nCino Bank 
Operating System, a single cloud-based solution built on the Salesforce 
platform that combines customer relationship management (CRM), customer 
onboarding and account opening, loan origination, workflow, enterprise content 
management and instant reporting. 

"The unique origins and capability nCino has in banking really caught our 
interest," said Thinktank CEO, Jonathan Street. "First and foremost, we were 
looking for a platform that had that same financial services DNA as us, as 
commercial property lending has aspects that are not native to most lending 
systems including those specialising more in residential lending. Secondly, we 
were looking for seamless integration with Salesforce so that we can deliver 
much greater, organisation-wide benefits in terms of increased operational 
efficiency, transactional and resource allocation management, multi-tier 
reporting and ultimately, improved control and use of our data. The nCino team 
has been great to work with and put in a huge effort in supporting the 
implementation. We look forward to being part of a long-term relationship with 
nCino and we welcome their strong commitment to the Australian and Asian 
markets." 

The nCino Bank Operating System's scalability and adaptability to changes in 
business models will be a major asset as Thinktank's operations grow and 
evolve. Thinktank also found benefit in nCino's inherent flexibility, 
particularly in regard to its API structure, which allows the lender to add 
third-party services that will produce not only immediate efficiency dividends, 
but also improve the quality and breadth of data in the crucial areas of fraud 
prevention, onboarding, credit assessment and compliance. 

"We're proud to be working with a forward-thinking institution like Thinktank, 
who has truly embraced the cloud and recognizes its potential to boost internal 
productivity while reducing costs related to infrastructure and legacy 
systems," said Mark Bernhardi, General Manager - APAC at nCino. "Coupled with a 
technology platform like nCino, Thinktank will be able to effectively offer its 
customers, business partners and stakeholders the modern services they need, in 
a way they want and expect. We think this is a great recipe for growth and 
success and are glad to see Thinktank so eagerly driving this forward."

About nCino
nCino is the worldwide leader in cloud banking. With its Bank Operating System, 
built on the Salesforce platform, financial institutions can deliver the speed 
and digital experience that customers expect, backed by the quality and 
transparency that bankers need. Follow @nCino or visit www.ncino.com.

About Thinktank
Thinktank Property Finance is a specialist commercial property finance provider 
commencing operations in 2006 with offices in Sydney, Melbourne and Brisbane 
and to date has advanced more than A$1.5 billion in mortgage finance to 
Australian small to medium sized businesses.

SOURCE nCino

CONTACT: Claire Sandstrom, nCino, +1 646.520.0710, csandstrom@mww.com; Natalia 
Moose, nCino, +1 910.248.4602, natalia.moose@ncino.com