- ANA Group, a Star Alliance member, carries 54 million passengers annually to 
22 countries worldwide including major European destinations 

- Wirecard issues compensation cards for ANA passengers affected by flight 
delays or disruptions, eliminating the need for cash or physical vouchers 

Wirecard, the global innovation leader in digital financial technology, has won 
ANA, a leading Asian airline and Japan's largest carrier with 54 million 
passengers annually, as a new client for digitalized payment processes. The new 
cash-free solution will allow ANA passengers in selected European airports to 
receive quick and convenient compensation for delayed or disrupted flights. 
Wirecard is providing ANA with a branded, digital card solution that can be 
loaded with the applicable amounts and distributed to passengers. 

ANA operates 80 international routes and 118 domestic routes, and has a fleet 
of 260 aircraft. Based in Tokyo Narita and Haneda airports, ANA currently 
serves 22 countries worldwide. In the fast-growing business of air travel, 
customer service is key. Through its digital passenger compensation cards, 
Wirecard uses its expertise in digital payments to address a crucial need of 
air travelers.
The initial offer will include select European airports serviced by ANA, which 
is a Star Alliance member and partner of renowned European airlines. ANA has 
benefitted from the recent yearly increase in the number of international 
flight passengers, and from a strong business demand originating in Japan. For 
the fiscal year 2017, ANA reported a 15.6% increase in international passenger 
service revenue, amounting to a difference of EUR +625 million from the 
previous year. 

"Serving our customers is our top priority, and when it comes to air travel, 
disruptions are unavoidable," said Masahiko Dan, SVP EMEA Marketing & Sales at 
ANA. "Therefore, we welcome this innovative solution by Wirecard which will 
allow us to compensate passengers in a quicker and more efficient way. In 
addition, passengers will benefit from the flexibility offered by the payout 
cards, which can be used at their discretion."
 
"The solution aligns perfectly with our endeavor to create a cash-free and 
digitalized environment globally," said Jörg Möller, EVP Sales Travel at 
Wirecard. "Thanks to our cutting-edge card management application we could 
smoothly configure the cards to meet ANA's specific needs. We are thrilled to 
offer our customizable solution to ANA, a leading and modern airline, and look 
forward to furthering our partnership." 

The compensation cards are a convenient and innovative solution for both the 
airline and affected ANA passengers: the cards can be quickly loaded by airline 
staff, saving time and cutting administrative costs. Passengers, who in the 
past would have received cash or limited-use vouchers, will receive instead 
digital cards which can be used in ATMs, at the POS, and for online purchases. 
The setup of the cards is powered by Wirecard's innovative proprietary 
application, in which features of the cards are customized for each customer. 
For example, the merchant can request that its cards be accepted at particular 
POS, that transaction fees should or should not be applied and can determine 
which countries they can be used in. Wirecard configures the cards 
appropriately so that the customer receives an individual tailor-made solution. 
 
About Wirecard: 
Wirecard (GER:WDI) is one of the world's fastest growing digital platforms in 
the area of financial commerce. We provide both business customers and 
consumers with a constantly expanding ecosystem of real-time value-added 
services built around innovative digital payments by using an integrated B2B2C 
approach. This ecosystem concentrates on the areas payment & risk, retail & 
transaction banking, loyalty & couponing, data analytics & conversion rate 
enhancement in all sales channels (online, mobile, ePOS). Wirecard operates 
regulated financial institutions in several key markets, holds issuing and 
acquiring licenses from all major payment and card networks. Wirecard AG is 
listed on the Frankfurt Stock Exchange (DAX and TecDAX, ISIN DE0007472060). 
Visit us on www.wirecard.com, follow us on Twitter @wirecard and on Facebook 
@wirecardgroup.

About ANA:
Following the "Inspiration of Japan" high quality of service, ANA has been 
awarded the respected 5-Star rating every year since 2013 from SKYTRAX. ANA is 
the only Japanese airline to win this prestigious designation six years in a 
row. Additionally, ANA has been recognized by Air Transport World as "Airline 
of the Year" three times in the past 10 years - 2007, 2013 and 2018, becoming 
one of the few airlines winning this prestigious award for multiple times. ANA 
was founded in 1952 with two helicopters and has become the largest airline in 
Japan, as well as one of the most significant airlines in Asia, operating 80 
international routes and 118 domestic routes. ANA offers a unique dual hub 
model which enables passengers to travel to Tokyo and connect through the two 
airports in the metropolitan Tokyo, NARITA and HANEDA, to various destinations 
throughout Japan, and also offers same day connections between various North 
American, Asian and Chinese cities. ANA has been a member of Star Alliance 
since 1999 and has joint venture partnerships with United Airlines, Lufthansa 
German Airlines, Swiss International Airlines and Austrian Airlines. Besides 
the full service and award winner carrier ANA, the ANA Group has two LCCs as 
consolidated subsidiaries, Vanilla Air Inc. and Peach Aviation Limited. The ANA 
Group carried 53.8 million passengers in FY2017, has approximately 39,000 
employees and a fleet of 260 aircraft. ANA is a proud launch customer and the 
biggest operator of the Boeing 787 Dreamliner. For more information, please 
refer to the following link. https://www.ana.co.jp/group/en/

Wirecard media contact: 
Wirecard AG 
Jana Tilz 
Tel.: +49(0)89-4424-1363 
Email: jana.tilz@wirecard.com 

ANA media contact: 
ANA 
Nanako Murakami 
Email: n.murakami@ana.co.jp 



Source: Wirecard AG