- Citizens Bank leverages CollectEdge to modernize its collection processes and 
ensure better risk segmentation  


    EdgeVerve Systems(https://www.edgeverve.com/), a subsidiary of Infosys    
(NYSE: INFY)(https://www.infosys.com/), today announced the launch of 
CollectEdge at LendIt Fintech USA 2019. CollectEdge is an Artificial 
Intelligence powered product designed to help lending organizations reduce 
delinquency rates, boost recoveries, improve operational efficiencies and 
enhance customer experience.

    Logo: https://mma.prnewswire.com/media/847965/EdgeVerve_Infosys_Logo.jpg

    With native AI and advanced machine learning capabilities, CollectEdge ( 
https://www.edgeverve.com/collectedge/?cmpid=PressRelease_CollectEdge_80419&source=Digital&subsource=PressRelease) 
redefines collections by improving the accuracy of risk segmentation models and 
appropriate collection strategies. An over the top data driven application, 
CollectEdge generates accurate predictions and suggestions to help automate 
decision making and alleviate bottlenecks in business processes. Some of the 
benefits offered by CollectEdge are reduced charge-offs, real-time decision 
making and optimized collections outreach, resulting in tangible business 
outcomes.

    Julie Signorille, Executive Vice President and Consumer Banking Chief 
Operating Officer, Citizens Bank, said, "Citizens Bank makes continuous 
investments in innovation to improve end-to-end customer experience, from 
origination to servicing and collections. In partnership with EdgeVerve 
Systems, we are modernizing our collection processes with real-time insights 
into delinquency rates, better risk segmentations and customized contact & 
calling strategies."

    Atul Soneja, Senior Vice President and Global Head – EdgeVerve and NIA, 
said, "CollectEdge brings true digital disruption to the collections function 
by balancing risk mitigation and enhancing customer experience. Harnessing the 
power of 'explainable AI', CollectEdge is a plug and play product that makes 
the adoption of artificial intelligence easy for the lender and offers faster 
time to value. I am confident that the product will reduce provision 
liabilities and also enhance the customer experience." 

    About EdgeVerve Systems Ltd.

    EdgeVerve Systems, a wholly owned subsidiary of Infosys, develops 
innovative software products and offers them on premise or as cloud-hosted 
business platforms. Our products help businesses develop deeper connections 
with stakeholders, power continuous innovation and accelerate growth in the 
digital world. We power our clients' growth in rapidly evolving areas like 
banking, interactive commerce, distributive trade, customer service and 
enterprise buying and help them navigate their digital journey with our AI 
enabled Automation and Business Solutions.

    At EdgeVerve, we are making constant strides towards transforming 
enterprises by providing AI enabled Business Applications, leveraging the 
Infosys Nia™ Platform with capabilities across the Automation continuum. Today 
EdgeVerve products are used by global corporations across financial services, 
insurance, retail and CPG, life sciences, manufacturing and telecom.

    Finacle, our industry–leading digital banking solution suite is the choice 
of financial institutions across 100 countries to service more than a billion 
consumers and 1.3 billion accounts.

    To know more, visit www.edgeverve.com

    About Infosys

    Infosys is a global leader in next-generation digital services and 
consulting. We enable clients in 45 countries to navigate their digital 
transformation. With over three decades of experience in managing the systems 
and workings of global enterprises, we expertly steer our clients through their 
digital journey. We do it by enabling the enterprise with an AI-powered core 
that helps prioritize the execution of change. We also empower the business 
with agile digital at scale to deliver unprecedented levels of performance and 
customer delight. Our always-on learning agenda drives their continuous 
improvement through building and transferring digital skills, expertise, and 
ideas from our innovation ecosystem.

    Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your 
enterprise navigate your next.

    Safe Harbor

    Certain statements mentioned in this release concerning our future growth 
prospects are forward-looking statements regarding our future business 
expectations intended to qualify for the 'safe harbor' under the Private 
Securities Litigation Reform Act of 1995, which involve a number of risks and 
uncertainties that could cause actual results to differ materially from those 
in such forward-looking statements. The risks and uncertainties relating to 
these statements include, but are not limited to, risks and uncertainties 
regarding fluctuations in earnings, fluctuations in foreign exchange rates, our 
ability to manage growth, intense competition in IT services including those 
factors which may affect our cost advantage, wage increases in India, our 
ability to attract and retain highly skilled professionals, time and cost 
overruns on fixed-price, fixed-time frame contracts, client concentration, 
restrictions on immigration, industry segment concentration, our ability to 
manage our international operations, reduced demand for technology in our key 
focus areas, disruptions in telecommunication networks or system failures, our 
ability to successfully complete and integrate potential acquisitions, 
liability for damages on our service contracts, the success of the companies in 
which Infosys has made strategic investments, withdrawal or expiration of 
governmental fiscal incentives, political instability and regional conflicts, 
legal restrictions on raising capital or acquiring companies outside India, and 
unauthorized use of our intellectual property and general economic conditions 
affecting our industry. Additional risks that could affect our future operating 
results are more fully described in our United States Securities and Exchange 
Commission filings including our Annual Report on Form 20-F for the fiscal year 
ended March 31, 2018. These filings are available at www.sec.gov. Infosys may, 
from time to time, make additional written and oral forward-looking statements, 
including statements contained in the company's filings with the Securities and 
Exchange Commission and our reports to shareholders. The company does not 
undertake to update any forward-looking statements that may be made from time 
to time by or on behalf of the company unless it is required by law.
 
   Source: Infosys