Country for PR: United States
Contributor: PR Newswire New York
Monday, April 29 2019 - 10:00
AsiaNet
Demand for Cloud Services Boosts Asia Pacific Sourcing Market
SYDNEY, Apr. 29, 2019 /PRNewswire-AsiaNet/--

--Strong growth underpinned by demand for ITO and as-a-service 

--Demand for digital services pushes as-a-service ACV past the US$1 billion 
mark 

Continuing strong demand for cloud services boosted the Asia Pacific sourcing 
market in the first quarter, with contract value reaching US$2 billion, the 
region's second-best quarter ever, according to the latest state-of-the 
industry report from Information Services Group (ISG ( 
https://c212.net/c/link/?t=0&l=en&o=2448770-1&h=3294622839&u=http%3A%2F%2Fwww.isg-one.com%2F&a=ISG 
)) (Nasdaq: III ( 
https://c212.net/c/link/?t=0&l=en&o=2448770-1&h=221228610&u=http%3A%2F%2Fwww.nasdaq.com%2Fsymbol%2Fiii&a=III 
)), a leading global technology research and advisory firm.

Logo - https://mma.prnewswire.com/media/454165/ISG_Logo.jpg   

Data from the ISG Index(TM), which measures commercial outsourcing contracts 
with annual contract value (ACV) of US$5 million or more, show first-quarter 
ACV for the Asia Pacific market (both as-a-service and traditional sourcing) 
climbed 33 percent versus the same period last year. Growth in ACV was recorded 
across all sub regions, with only China posting a decline in value, down 84 
percent year on year. Activity in Australia/New Zealand (ANZ), South Asia and 
Japan drove the market.

Traditional sourcing was up 34 percent for the period, to US$631 million, with 
IT outsourcing (ITO) ACV climbing more than 70 percent, driven by large 
infrastructure and network services awards. Business process outsourcing (BPO), 
however, dropped 38 percent due to the impact of uneven contract flow, which is 
normal in this region. Contract volume, although down 9 percent, was paced by 
larger contract values. 

As-a-service ACV advanced 33 percent, to a quarterly record of US$1.35 billion, 
as more work is moved to the cloud. Infrastructure-as-a-Service (IaaS) growth 
accelerated, up 37 percent, to just over US$1.16 billion, while 
Software-as-a-Service (SaaS), rose 14 percent, to US$190 million.

On a trailing 12-month basis, all industry sectors, except for Telecom and 
Media, posted growth.  

ACV in the Retail sector jumped 66 percent for the period, fueled by a number 
of large traditional sourcing deals and a 52 percent uptick in as-a-service 
values. Combined ACV for the Energy and Business Services Industries each grew 
more than 50 percent, while the regional powerhouses, Financial Services and 
Manufacturing, posted growth of 31 percent and 25 percent, respectively.

Lisa Borden, partner and head of ISG Australia and New Zealand (ANZ), said: 
"The drive for digital transformation shows no signs of slowing. Businesses 
across Asia Pacific are investing in their future, despite concerns of a 
broader, global slow-down. Much of the regional growth is being fueled by a 
robust IaaS market, with hybrid and multi-cloud emerging as the architecture of 
choice. On the traditional side, ITO remains robust, as enterprises continue to 
focus on application and architecture modernization."

Globally, first-quarter ACV grew 12 percent, to US$13.5 billion. As-a-service 
ACV was up 26 percent, exceeding the US$6 billion mark for the first time, 
while traditional sourcing inched up 2 percent.

About the ISG Index(TM)

Now in its 66th consecutive quarter, the ISG Index(TM) provides a quarterly 
review of the latest sourcing industry data and trends for clients, service and 
technology providers, analysts and the media. For more than 16 years, it has 
been the authoritative source for marketplace intelligence related to 
outsourcing transaction structures and terms, industry adoption, geographic 
prevalence and service provider performance. In 2016, the ISG Index(TM) was 
expanded to include coverage of the fast-growing as-as-service market, 
measuring the significant impact cloud-based services are having on digital 
business transformation. ISG also provides ongoing analysis of automation and 
other digital technologies in its quarterly ISG Index(TM) presentations.

About ISG

ISG (Information Services Group) (Nasdaq: III ( 
https://c212.net/c/link/?t=0&l=en&o=2448770-1&h=221228610&u=http%3A%2F%2Fwww.nasdaq.com%2Fsymbol%2Fiii&a=III 
)) is a leading global technology research and advisory firm. A trusted 
business partner to more than 700 clients, including more than 70 of the top 
100 enterprises in the world, ISG is committed to helping corporations, public 
sector organizations, and service and technology providers achieve operational 
excellence and faster growth. The firm specializes in digital transformation 
services, including automation, cloud and data analytics; sourcing advisory; 
managed governance and risk services; network carrier services; strategy and 
operations design; change management; market intelligence and technology 
research and analysis. Founded in 2006, and based in Stamford, Conn., ISG 
employs more than 1,300 digital-ready professionals operating in more than 20 
countries—a global team known for its innovative thinking, market influence, 
deep industry and technology expertise, and world-class research and analytical 
capabilities based on the industry's most comprehensive marketplace data. For 
more information, visit www.isg-one.com.

SOURCE: Information Services Group, Inc. 

CONTACT: Denise Colgan, ISG, +44-(0)1737-371523, denise.colgan@isg-one.com