Axios Systems, a leading provider of IT Service Management (ITSM) and IT 
Operations Management (ITOM) solutions, will launch the evolution of its assyst 
ITOM offering at the SITS19 event in London this week.

Taking place at the ExCeL Arena in London between the 1st and 2nd of May, SITS 
is the UK's leading event for Service Desk and IT Support professionals, 
attracting over 75 exhibitors. Axios Systems will be present on Stand 550 on 
both days. 

An all-in-one ITSM and ITOM solution, assyst addresses common IT challenges 
such as improving efficiency, enhanced security and achieving greater ROI, 
while supporting organizations towards Digital Transformation. 

The latest iteration of assyst ITOM focuses on three key areas: Employee 
Experience, Discovery & Management of Endpoints, and Platform Support & 
Security.  

Meeting the growing demand of its offering across different territories, 
additional languages - including French - are now available in assyst v5. This 
enhancement supports Axios Systems' strategy to support areas which typically 
have strict regulatory requirements such as government or public bodies.

Discovery and endpoint management have been bolstered in the new version, with 
increased support for the latest operating systems, device types (including 
Thin Clients) and added support for Apple MAC OS. 

Enhancements have also been made to the security, scalability and performance 
of assyst, including a new Windows agent, support for HTML5, AES encryption and 
the latest version of MySQL, and privileged access management to protect the IT 
accounts required by assyst ITOM.

Steve Spratt, Chief Operations Officer at Axios Systems said: "The latest 
iteration continues to show Axios' commitment to ease of use over a wide range 
of device types allowing our customers to really understand what they have in 
place and what they can start to optimize."

About Axios Systems

Axios Systems is committed to delivering innovative IT Service Management 
(ITSM) and IT Operations Management (ITOM) solutions that help customers not 
only improve their infrastructure operations, but also enhance service delivery 
across business functions, including HR, Facilities Management and Finance. 
Axios is recognized as a world leader by leading analysts and their global 
client base, with a 100% focus on service management technologies.

Axios's enterprise software, assyst, is a turnkey, all-in-one solution that was 
designed to transform IT departments into profitable business-focused customer 
service teams. assyst adds tangible value to each client's organization by 
building on the ITIL(R) framework and Bi-Modal concepts to help solve their 
business challenges. 

assyst is accredited for all 16 PinkVERIFY(TM) ITIL(R) processes, and Axios was 
the first vendor to achieve this within one comprehensive out-of-the-box 
solution.

Axios is unique in the market compared to competitors like ServiceNow, Cherwell 
and BMC who provide a development platform approach to develop features Vs 
activating them in an already existing "Fit-for-Purpose" solution. 

For more information, please visit our website at http://www.axiossystems.com/

Photo: https://mma.prnewswire.com/media/878931/ITOM.jpg

Source: Axios Systems