Country for PR: Hong Kong
Contributor: PR Newswire Asia (Hong Kong)
Wednesday, May 29 2019 - 07:15
AsiaNet
Digital Divide Splits the Office, Puts Companies at Risk
SYDNEY, May 29, 2019 /PRNewswire-AsiaNet/ --

The Forum Group Workplace Digital Outlook has found 67 per cent of Australian 
employees report they must be onsite to have complete access to software and 
systems necessary to do their jobs or are limited by what can be accessed when 
working from anywhere.

More than two thirds of Australian workers say they cannot access all the tools 
and systems they need to do their job properly while working remotely. 

Employees blame management's security fears about cloud computing and data 
storage and old-fashioned preferences for "internal" systems as the core 
reasons why some tasks cannot be completed remotely.

The national study of 500 employees and managers found workers who cannot 
access cloud-based systems blame management's reluctance on:

    -- Security concerns about the cloud (38 per cent) 
    -- A preference for internal systems (37 per cent), and 
    -- A desire to do things "the old way" (18 per cent)

Forum Group Chief Operating Officer, Peter Burr, said companies who were not 
embracing new tools were at risk of not being able to attract and retain a new 
generation of workers.

"Australian workers are being split into two camps because companies are 
letting personal preferences for how work is done get in the way of 
flexibility," Mr Burr said. 

Overall, the study found only 16 per cent of employees fully use the cloud and 
web-based applications to get work done, with the majority somewhere in-between 
(41%) and one in six not at all (15%).

The study found stark differences between age groups, with more than 40 per 
cent of millennial workers reporting that they can work from anywhere in their 
current employment and get the job done, compared to only one in four baby 
boomers.

"Younger employees are also embracing digital collaboration tools like instant 
messaging, document sharing and video conferencing much more than their older 
colleagues," Mr Burr said.

"Double the number of millennials use instant messaging in the workplace than 
boomers (30% vs 16%), which reflects the digital immersion of the younger 
generation."

"Millennials will soon represent 50% of the workplace and they expect these 
tools at work because they use instant messaging and video chat every day in 
their lives outside of work."

"There is a serious disconnect between the digital capabilities available to 
people at the office and what people do at home. Unless companies embrace 
modern collaboration tools, it will impact on the jobs people take."

Mr Burr said staff should be able to collaborate and share information from 
anywhere. 

"Desktop as a service and hosted communication systems give workers the power 
to take their work wherever they go," Mr Burr said. 

"Whether you're a large corporation or a small business employing 10 people, 
companies don't need to invest in onsite hardware, such as servers and PABX 
systems, and the resources required to manage them. Hot-desking, remote work 
and working on your mobile are all possible."

Forum Group provides a range of solutions to suit the needs of the changing 
workplace via its suite of Forum Office products. 

"With Forum Office, businesses today can reduce the risk of downtime and losing 
data at the hands of viruses, data theft and disasters and the resulting impact 
on customers," Mr Burr said. 

With a growing cybersecurity talent gap that is expected to result in 3.5 
million unfilled positions in 2021 ( 
https://www.herjavecgroup.com/wp-content/uploads/2018/07/HG-and-CV-The-Cybersecurity-Jobs-Report-2017.pdf 
), small to medium businesses are now migrating to the cloud to achieve a 
comparable level of security achieved by larger organisations.

About the Forum Group Workplace Digital Outlook

PureProfile was commissioned by Forum Group to undertake the research project 
among 503 male and female fulltime and part-time workers aged over 18 during 
March 2019. Workers were drawn from a mix of employees, team leaders and 
management from all over Australia.

SOURCE  Forum Group