Enable core modernization – a simple 'leave and leverage' model delivering true 
customer centricity

    SunTec, the leader in revenue management and customer experience 
orchestration, announced the launch of Xelerate(R) Digital Core - an extremely 
low-risk approach for banks to accelerate their Digital transformation journey, 
without having to replace their functionally stable legacy core systems.

    Logo: https://mma.prnewswire.com/media/927544/SunTec_Logo.jpg 

    Xelerate(R) simplifies the process by 'hollowing out customer engagement 
functions' from the core system and managing it as a horizontal 
cross-enterprise layer. These include product innovation capabilities, 
sophisticated customer data management, partner ecosystem and revenue 
management and pricing. With this approach, banks can quickly adopt new 
technologies, add more functionality and capabilities, offer customized 
products and enhance the customer experience. The goal is to transition from a 
product-based to an agile, customer-first organization.

    This aligns with Forrester Vice President and Principal Analyst, Jost 
Hoppermann's analysis on what banks need to do to succeed with Digital 
Transformation. In 'The State Of Digital Banking Transformation, 2019' report, 
Jost advises, "The digital banking transformation imperative has never been as 
relevant as today. Banks urgently need to move to a state-of-the-art 
application landscape. Without one, they will find it hard to do more than 
merely survive the next decade."

    Emphasizing on the simplicity of how this can be done, Nanda Kumar, CEO of 
SunTec, said "Our goal is help banks to de-link their digital transformation 
aspirations from the state of their legacy systems. Xelerate(R) equips banks 
with the agility and flexibility required to make their Digital Transformation 
plans a success. It allows banks to bring together different facets of 
technologies to create new customer experience". Talking about the construct of 
Xelerate(R), he explained, "Our approach is simple - minimize risk, leverage 
existing infrastructure and equip banks to own the customer experience. Agility 
is the driving force of all digital transformation journeys and Xelerate(R) has 
been built to deliver on all the above parameters."

    SunTec has teamed up with Capgemini to bring personalized customer 
engagement solutions to global financial services clients with Xelerate(R) 
Digital Core. Anirban Bose, CEO of Capgemini's Financial Services said, "SunTec 
is an important part of our evolving partner ecosystem as we seek to offer the 
most powerful and relevant offerings to meet the needs of our global client 
base.  Xelerate(R) can be wrapped around legacy or modern infrastructures and 
enables banks to create customized lifestyle-based propositions, which is a key 
imperative for many of our banking clients as they seek to digitally transform."

    Colin Dinn, CTO of Siam Commercial Bank shared how SunTec is helping to 
achieve the bank's goals. He explained, "We asked ourselves how do we stay 
relevant to our customer? We saw Digital Transformation as an imperative that 
we had to follow very quickly. Our focus was to dissociate the customer 
experience from the system of records. SunTec Xelerate(R) has helped us move 
from a manufacturing architecture to an assembly architecture. We now have a 
mechanism that can bring new capability, blend it with our existing capability 
and then enhance it to our customer. What this means is that we can innovate 
faster and move a lot quicker."

    To find more on SunTec Xelerate(R), please visit: http://suntecgroup.com/

    About SunTec(TM)

    At SunTec [https://www.suntecgroup.com/about-us/company/], we help our 
clients increase the lifetime value of their customer relationships through 
effective revenue management and real-time customer experience orchestration. 
We are the leading provider of customer centric digital transformation and 
experience orchestration solutions, not only to financial services but also 
digital and communications services industries. With a rich legacy of 
deployments in 45+ countries, SunTec is a trusted partner of the world's 
leading banks and digital and communication service providers. Headquartered in 
India, we have our offices in USA, UK, Germany, UAE, Singapore and Australia.

    For media enquiries, contact: 
    SunTec: 
    Anoop M George 
    Head-Corporate & Digital Marketing 
    Email: anoopmg@suntecgroup.com 

    Source: SunTec