Country for PR: Hong Kong
Contributor: PR Newswire Asia (Hong Kong)
Tuesday, September 10 2019 - 20:04
AsiaNet
Crown Customer Service Excellence recognised with Best Material Handling Company Award in Singapore
SINGAPORE, Sept. 10, 2019 /PRNewswire-AsiaNet/--

Crown Equipment Singapore, part of Crown Equipment Corporation, has received 
two coveted awards at Singapore Business Awards 2019. Through its award-winning 
InfoLink(R) technology and best-in-class customer services, Crown has picked up 
the Best Warehouse Logistics Company 2019 and the Material Handling Company of 
the Year 2019 awards.

Photo https://photos.prnasia.com/prnh/20190910/2575215-1
Logo https://photos.prnasia.com/prnh/20181002/2253114-1logo

Hosted by APAC Insider, the Singapore Business Awards recognise businesses that 
have attained remarkable accomplishments and growth in their respective 
business endeavours in the past year. With Crown's recent success in developing 
its infrastructure, improving its network coverage, as well as boosting its 
local and regional presence, the company was a clear choice to be nominated in 
the material handling and logistics categories.

Following the nomination, a network of respected industry partners and an 
expert in-house research team led the decision-making process to assess each 
nominee's ability to adapt to market changes, dedication to innovation, and 
enthusiasm to stand out from its competition.

Crown's standout innovation is InfoLink(R) Operator and Fleet Management 
system, a wireless solution that allows its customers to receive accurate, 
on-demand business metrics in real-time. This state-of-the-art solution brings 
the benefits of technology to material handling by connecting forklift trucks, 
operators and facilities through collecting and presenting accurate, real-time 
information for better decision-making opportunities. The solution also enables 
the monitoring and management of operator factors that affect the bottom line, 
including compliance, impacts, and productivity. InfoLink(R) tracks data across 
the entire forklift fleet to provide insight on fleet utilisation, energy 
consumption, and service scheduling.

InfoLink(R) is designed with a user-friendly interface that provides helpful 
tools, such as real-time alerts, intuitive dashboards, and detailed reports, 
for managers, supervisors, safety managers and operators. This on-demand 
performance data will contribute to better decision-making as it allows clients 
to explore and analyse issues quickly, as well as set benchmarks via 
interactive dashboard tools. 

"Developing a strong technology, such as InfoLink(R), is only one of our key 
strengths," said Steve Stewart, Executive Director of Asia Pacific for Crown 
Lift Trucks. "Backed by our passionate and proficient team, we are also deeply 
committed to deliver the best customer support services. We believe that only 
by meeting our customers' needs and exceeding their demands that Crown 
continues to grow and succeed on a global scale."

Contact:
david.sultana@crown.com

SOURCE  Crown Equipment Corporation
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