To raise the levels of productivity, efficiency and quality of performance in 
the provision of health services in hospitals; the Saudi Ministry of Health 
(MOH) has launched "Ada'a Health", a program that paves the way for achieving 
health goals of the Saudi Vision 2030. 

The program was designed with the objectives of: 

Providing a structured and consistent methodology for selecting and 
implementing focused initiatives geared towards effective improvements  
Monitoring hospital performance 
Building HR capabilities   
The program was launched in 2016 with 33 hospitals and increased to 72 
hospitals in 2018. It includes more than 42 key performance indicators across 
seven hospital domains.

The Ada'a Health program has had a huge impact on the way care is delivered to 
patients and resulted in over 1500 focused improvements that are implemented in 
hospitals that led to many success stories that have directly impacted patients 
and their families. Some of the most notable achievements include being able to 
treat over 85% of patients within 4 hours of their arrival in the emergency 
unit and generating efficiency savings providing a return on investment of 50 
to 1.

A significant factor is the leap in HR capabilities, whereby more than 1400 
staff members have acquired the necessary skills to select and deliver the 
focused improvements.

The program was rolled out to cater to healthcare services being provided 
during the Hajj (pilgrimage) season, with the goal to capture daily activities 
to improve the delivery of care throughout the Hajj experience.

Due to its significant impact on the delivery of healthcare and international 
recognition by receiving the "The International Project of the Year" MCA award 
in 2018; the Ministry has rolled out this program to include over 150 hospitals 
and has incorporated over 730 Primary Care Centers with an expansion to 15 
Hospital domains. 

"The goal is to be able to standardize the KPIs being measured and upload these 
into a dashboard that will help the ministry monitor performance, draw 
meaningful insights and make decisions that will continually provide better, 
safer and more efficient care to the patients and citizens in the Kingdom," 
explains Dr. Tawfig AlRabiah, Saudi Minister of Health.

Photo: https://mma.prnewswire.com/media/999028/Ada_a_Health.jpg 


SOURCE: Saudi Ministry of Health