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Wednesday, October 23 2019 - 05:41
AsiaNet
Over 50% Enterprises Believe 5G Will Help Customer Acquisition and Generate New Revenue Streams: Infosys Research
BENGALURU, India, Oct. 23, 2019 /PRNewswire-AsiaNet/ --

- 90 percent of enterprises are actively investigating business cases, defining 
use cases with ecosystem partners or defining service portfolios using 5G 
technology 
- Unlike 2G, 3G and 4G, businesses are looking for Network Service Providers 
and System Integrators to play a crucial role in accelerating the 5G adoption 
journey
- 59 percent of respondents mentioned security as the biggest barrier for 5G 
adoption

Infosys Knowledge Institute 
[https://www.infosys.com/about/knowledge-institute/] (IKI), the global thought 
leadership and research arm of Infosys, today unveiled its market research 
titled, 'State of 5G – The Road Ahead'. The research was aimed at gathering 
insights around the current state of 5G adoption and identifying current and 
future initiatives that can serve as a guide for business and technology 
leaders across enterprises in their 5G digital transformation journey. 

For this research, Infosys surveyed 850 senior executives representing firms 
from 12 industries, with annual revenues over US $1 billion across US, Europe, 
UK, Australia and New Zealand. The study gathered empirical evidence to show 
how mass machine communication is expected to be the most transformed 
application with 5G and why data security emerges as the most critical barrier 
to its adoption.

Key findings of the survey:

- A staggering 90 percent of the respondents are either actively investigating 
5G business cases or defining various use cases and service portfolios with 
ecosystem partners. 
- Nearly 60 percent of respondents mentioned cost and effectiveness as the 
primary criteria for use case adoption, while 57 percent of surveyed 
enterprises are looking at 5G for new revenue streams. 
- Over 50 percent of enterprises are looking for 5G use cases that can help 
them disrupt the market or drive their brand forward 
- Data security (59 percent), finding the right talent (57 percent), and device 
readiness (57 percent) were identified as key barriers in 5G adoption. 
    - Industry wise, Energy and Utilities call out Integration while 
Manufacturing mentions virtualized 5G core deployment as key challenges 
    - Maintenance of the new technology (47 percent) and defining a roadmap for 
AI and ML technology advancements (33 percent) emerged as key challenges post 
implementation
- Nearly 50 percent enterprises firmly believe that system integrators play a 
vital role in 5G deployment. 
- 50 percent respondents cited that mass machine communication is expected to 
undergo a major transformation, followed by ultra-reliable and low latency 
services (48 percent) and enhanced cellular broadband (43 percent). 
- State of 5G across industries: 
    - Consumer Retail and Logistics (CRL) and Energy and Utilities (E&U) 
industries are leaders in 5G strategy with experiments around In-Store 
Experience and Smart Grids respectively. There is also traction in interactive 
experiences around media delivery, smart spaces, and remote healthcare. 
    - Telecom industry is driving more use case experimentation (57 percent) 
that can help them disrupt the market. 
        - Supply side industries have migrated beyond the business case stage, 
focusing more on prototyping. On the other hand, industries on the demand side 
are driven by the cautious nature of users while contemplating business cases.
- While standards organizations are seen as the preferred partners in 5G 
evolution among nearly 50 percent respondents, understanding of 5G and seamless 
transitioning capability were called out as the key partner selection criteria.

Nitesh Bansal, Senior Vice President and Global Head, Engineering Services, 
Infosys said, "5G holds significant transformation potential for both network 
providers and enterprises that will consume it. For network providers there are 
significant opportunities for network virtualization, AI and automation, while 
considerably lowering associated costs and enhancing delivery of network-based 
services. For enterprises, on the other hand it unlocks significant value with 
the addition of use cases that were not possible without low latency and high 
bandwidth network coverage.  Through our research, 'State of 5G – The Road 
Ahead', we are looking to present a comprehensive view of the adoption and 
barriers in implementing 5G. The research also highlights relevant use cases 
that will serve as a ready reckoner for businesses looking to explore new 
opportunities in the 5G space."

For a full copy of the report, please visit: 
https://www.infosys.com/engineering-services/insights/Pages/state-of-5G-road-ahead.aspx 
 

Methodology

Infosys conducted independent interviews and web surveys, the report of which 
presents a holistic view of 5G adoption. A total of 850 senior executives – 
including 30 percent C-suite executives - and over 1000 employees comprising 53 
percent business users and 47 percent IT users representing firms from numerous 
industries, with annual revenues over US $1 billion across the US, Europe, UK, 
Australia and New Zealand (ANZ), participated in this survey. The respondents 
were grouped into six industry clusters: FSI (Financial Services & Insurance), 
HLS (Healthcare, Lifesciences, Government and Agriculture), MFG (Industrial 
Manufacturing, Automotive and Hi-Tech), CMT (Telecom and Media & 
Entertainment), E&U (Energy & Utilities), CRL (Retail, Consumer Goods, Services 
and Logistics).

About Infosys 

Infosys is a global leader in next-generation digital services and consulting. 
We enable clients in 46 countries to navigate their digital transformation. 
With over three decades of experience in managing the systems and workings of 
global enterprises, we expertly steer our clients through their digital 
journey. We do it by enabling the enterprise with an AI-powered core that helps 
prioritize the execution of change. We also empower the business with agile 
digital at scale to deliver unprecedented levels of performance and customer 
delight. Our always-on learning agenda drives their continuous improvement 
through building and transferring digital skills, expertise, and ideas from our 
innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise 
navigate your next.

Safe Harbor 

Certain statements mentioned in this presentation concerning our future growth 
prospects are forward-looking statements regarding our future business 
expectations intended to qualify for the 'safe harbor' under the Private 
Securities Litigation Reform Act of 1995, which involve a number of risks and 
uncertainties that could cause actual results to differ materially from those 
in such forward-looking statements. The risks and uncertainties relating to 
these statements include, but are not limited to, risks and uncertainties 
regarding fluctuations in earnings, fluctuations in foreign exchange rates, our 
ability to manage growth, intense competition in IT services including those 
factors which may affect our cost advantage, wage increases in India, our 
ability to attract and retain highly skilled professionals, time and cost 
overruns on fixed-price, fixed-time frame contracts, client concentration, 
restrictions on immigration, industry segment concentration, our ability to 
manage our international operations, reduced demand for technology in our key 
focus areas, disruptions in telecommunication networks or system failures, our 
ability to successfully complete and integrate potential acquisitions, 
liability for damages on our service contracts, the success of the companies in 
which Infosys has made strategic investments, withdrawal or expiration of 
governmental fiscal incentives, political instability and regional conflicts, 
legal restrictions on raising capital or acquiring companies outside India, and 
unauthorized use of our intellectual property and general economic conditions 
affecting our industry. Additional risks that could affect our future operating 
results are more fully described in our United States Securities and Exchange 
Commission filings including our Annual Report on Form 20-F for the fiscal year 
ended March 31, 2019. These filings are available at www.sec.gov Infosys may, 
from time to time, make additional written and oral forward-looking statements, 
including statements contained in the Company's filings with the Securities and 
Exchange Commission and our reports to shareholders. The Company does not 
undertake to update any forward-looking statements that may be made from time 
to time by or on behalf of the Company unless it is required by law.

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SOURCE: Infosys