Country for PR: United States
Contributor: PR Newswire New York
Thursday, October 24 2019 - 11:00
AsiaNet
Asia Pacific Sourcing Paced by Record Demand for Cloud Services in Q3, ISG Index(TM) Finds
SYDNEY, Oct. 24, 2019 /PRNewswire-AsiaNet/ --

-- Combined market hits $2 billion for third quarter in a row

Paced by record demand for cloud services in the third quarter, the Asia 
Pacific outsourcing market hit US$2 billion for the third quarter in a row, 
according to the latest state-of-the-industry report from Information Services 
Group (ISG ( 
https://c212.net/c/link/?t=0&l=en&o=2620494-1&h=3061766018&u=http%3A%2F%2Fwww.isg-one.com%2F&a=ISG 
)) (Nasdaq: III ( 
https://c212.net/c/link/?t=0&l=en&o=2620494-1&h=3235949861&u=https%3A%2F%2Fwww.nasdaq.com%2Fsymbol%2Fiii&a=III 
)), a leading global technology research and advisory firm.

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The ISG Index(TM), which measures commercial outsourcing contracts with annual 
contract value (ACV) of US$5 million or more, found the combined market 
(managed services and cloud-based as-a-service) reached US$2.04 billion, up 20 
percent over a weak third quarter last year. Compared with the record-setting 
second quarter this year, however, the market was down 15 percent sequentially.

Demand for as-a-service solutions continued to pace the Asia Pacific market, 
with ACV at a record US$1.4 billion, up 14 percent. It was the seventh quarter 
in a row that as-a-service has surpassed the US$1 billion mark.

Managed services ACV, at $632 million, was up 35 percent against last year's 
weak performance, although it too was down sequentially against the record 
second quarter this year. IT outsourcing (ITO) was particularly strong, up 46 
percent over last year.

Results were driven by strong gains in China and India, which offset weaker 
results in Australia, New Zealand and Southeast Asia.

Year to date, the combined market in Asia Pacific reached $6.5 billion, up 23 
percent, with strong growth in both the as-a-service (up 20 percent) and 
managed services (up 31 percent) segments.

"Effectively, the Asia Pacific sourcing market has more than doubled since 
2016," said Scott Bertsch, ISG partner and regional leader for Asia Pacific. 
"As-a-service ACV is growing north of 20 percent and now accounts for nearly 65 
percent of total ACV. Just three years ago, it accounted for only 47 percent of 
the market. The managed services sector has been equally strong this year, 
turning in its best year-to-date performance since 2014." 

Within managed services, ITO is up 36 percent year to date, boosted by strong 
demand for application development and maintenance (ADM) and infrastructure 
services, up 33 percent and 38 percent, respectively.

Global Forecast 

ISG is projecting as-a-service growth of 22 percent globally for 2019, and 2.6 
percent growth overall for global IT and business services. The latter forecast 
is down slightly from last quarter, taking into consideration FX headwinds due 
to the strong U.S. dollar, and possible top-line softness by a few of the 
largest providers in the sector.

About the ISG Index(TM)

Now in its 68th consecutive quarter, the ISG Index(TM) ( 
https://c212.net/c/link/?t=0&l=en&o=2620494-1&h=4003129922&u=https%3A%2F%2Fisg-one.com%2Fresearch%2Farticles%2Fisg-index&a=ISG+Index%E2%84%A2 
) provides a quarterly review of the latest sourcing industry data and trends 
for financial analysts, enterprise buyers, software and service providers, law 
firms, academia and the media. For 17 years, it has been the authoritative 
source for marketplace intelligence related to outsourcing transaction 
structures and terms, industry adoption, geographic prevalence and service 
provider performance. In 2016, the ISG Index(TM) was expanded to include 
coverage of the fast-growing as-as-service market, measuring the significant 
impact cloud-based services are having on digital business transformation. ISG 
also provides ongoing analysis of automation and other digital technologies in 
its quarterly ISG Index(TM) presentations.

About ISG

ISG (Information Services Group) (Nasdaq: III ( 
https://c212.net/c/link/?t=0&l=en&o=2620494-1&h=2131660215&u=http%3A%2F%2Fwww.nasdaq.com%2Fsymbol%2Fiii&a=III 
)) is a leading global technology research and advisory firm. A trusted 
business partner to more than 700 clients, including more than 70 of the top 
100 enterprises in the world, ISG is committed to helping corporations, public 
sector organizations, and service and technology providers achieve operational 
excellence and faster growth. The firm specializes in digital transformation 
services, including automation, cloud and data analytics; sourcing advisory; 
managed governance and risk services; network carrier services; strategy and 
operations design; change management; market intelligence and technology 
research and analysis. Founded in 2006, and based in Stamford, Conn., ISG 
employs more than 1,300 digital-ready professionals operating in more than 20 
countries -- a global team known for its innovative thinking, market influence, 
deep industry and technology expertise, and world-class research and analytical 
capabilities based on the industry's most comprehensive marketplace data. For 
more information, visit www.isg-one.com.

SOURCE: Information Services Group, Inc.

CONTACT: Press Contact: Denise Colgan, ISG, +44 (0)1737 371523, 
denise.colgan@isg-one.com