Country for PR: United States
Contributor: PR Newswire New York
Wednesday, November 20 2019 - 01:10
AsiaNet
Conversational AI leader announces OrbitaASSIST, a digitally reimagined voice-powered, AI-driven virtual health assistant proven to improve patient communication at the bedside
BOSTON and SYDNEY, Nov. 20, 2019 /PRNewswire/ --

-- Research shows as much as 70% reduction in median response time to calls for 
help, 87% of nurses feeling more confident in responding to calls, and 100% of 
patients preferring it for future hospitalization 

Orbita ( 
https://c212.net/c/link/?t=0&l=en&o=2647326-1&h=954625739&u=https%3A%2F%2Forbita.ai%2F&a=Orbita 
), the provider of healthcare's most powerful conversational AI platform, 
announced today that it is now offering OrbitaASSIST, an award-winning, 
voice-enabled, AI-driven bedside virtual health assistant.

This market-proven solution offers an alternative or adjunct to traditional 
nurse call systems. Using a smart speaker configured with OrbitaASSIST, the 
patient can say things like "tell the nurse I need a pillow," or "tell the 
nurse I've fallen."  Artificial intelligence (AI) and machine learning operate 
on the backend to triage, prioritize, and intelligently route requests to 
appropriate care team members who view requests on mobile, tablet, or desktop 
devices. The patient hears a natural language response such as "someone will 
bring you a pillow soon," or "we've raised an alarm with the nurse."

Leading OrbitaASSIST initiatives is Nick White ( 
https://c212.net/c/link/?t=0&l=en&o=2647326-1&h=871788414&u=https%3A%2F%2Fwww.linkedin.com%2Fin%2Fnick-white-aa724913%2F&a=Nick+White 
), who was recently named Orbita's Executive Vice President of Patient Care 
Solutions. White complements the Orbita team with deep expertise in helping 
transform operations via technology following a nearly two-decade career with 
Deloitte Consulting in Australia, the UK, and Southeast Asia.

"This solution was designed to solve a very real challenge for in-facility care 
settings where patients struggle to communicate their needs with busy care 
staff," White stated." By giving the patient a 'voice' through conversational 
AI, the specific information in a request can be processed, prioritized, and 
routed to the right care team member in the right place at the right time," he 
stated.

According to White, in the solution's first 18 months of pilot operation 
including use at Sydney, Australia-based Prince of Wales Hospital, more than 
8,000 patient requests were made. "Research shows the value of OrbitaASSIST in 
facilitating early identification of critical care needs and dramatically 
reducing the median time of response to calls for help – by as much as 70%," he 
said. "The earliest adopters of this advanced bedside communication solution 
also saw a reduction in falls and other hospital acquired complications."

High satisfaction scores came from surveyed users of the solution, where 87% of 
nurses reported feeling more confident in their ability to appropriately 
respond to patient requests and 100% of patients surveyed wanting it available 
if hospitalized again.

"This is a true reflection of digital transformation and a great day for the 
future of healthcare," said Orbita CEO Bill Rogers ( 
https://c212.net/c/link/?t=0&l=en&o=2647326-1&h=2338238832&u=https%3A%2F%2Fwww.linkedin.com%2Fin%2Fbillwilliamrogers%2F&a=Bill+Rogers 
). "Orbita's focus is to transform lives through the power of voice and 
conversational AI. We plan to see this market-proven solution used by as many 
patients, consumers, residents and healthcare workers as possible, in order to 
enhance patient care journeys and yield new efficiencies."

Using the hands-free, self-service approach of OrbitaASSIST, patients can 
receive immediate responses to requests, confirm next steps, access educational 
information, get answers to FAQs, and more.  Clinicians can practice more fully 
at their top of license as AI-powered virtual assistance helps prioritize 
requests and facilitate aligned responses by various members of the caregiving 
team. 

"This solution helps move the needle forward in Orbita's commitment to 
improving people's lives," White said. "We're incredibly proud of this offering 
and look forward to scaling it to its fullest potential. Orbita has proven 
itself as a trailblazer in conversational AI in healthcare. Watch for things to 
move quickly as we execute our go-to-market strategy."

Orbita is now working with hospital providers as well as senior living and 
community-based care organizations in North America and Europe to provide the 
technology to patients and nurses. 

In its use across various care settings, this solution received more than 25 
awards including a Good Design Award, the national iAward for Research and 
Development, a 2019 Webby for Technical Achievement in Voice, the AMY's Trail 
Blazing Product of the Year, and a Prime Award for Excellence in Patient 
Support.
  
"This underpins radical change in communication and workflow in care 
environments to better support clinicians and caregivers in the critical work 
they do every day," stated Rogers, who was recently named a 2019 Top 11 
Influencer in Voice Technology by Voicebot.ai ( 
https://c212.net/c/link/?t=0&l=en&o=2647326-1&h=634214540&u=https%3A%2F%2Fvoicebot.ai%2Fthe-top-44-leaders-in-voice%2F&a=Voicebot.ai 
), a leading research and news outlet covering voice assistants.

White and Rogers recently presented an Orbita webinar titled The Power of 
Voice: Will AI-Driven Bedside Virtual Health Assistants Become Mainstream? 
Access the archived version here ( 
https://c212.net/c/link/?t=0&l=en&o=2647326-1&h=4092884046&u=https%3A%2F%2Fgo.orbita.ai%2Freplay-webinar-power-of-voice-will-ai-driven-virtual-bedside-assistants-become-mainstream%3Futm_campaign%3D%255BASSIST%2520-%2520Launch%2520and%2520Orbita%2520Synergies%255D%2520November%25202019%2520-%2520present%26utm_source%3Dassistrelease%26utm_content%3Doctoberwebinardeloitteassist&a=here 
). 

About Orbita 
Orbita offers healthcare's most powerful conversational AI platform for 
delivering intuitive, dynamic and personalized voice and chatbot virtual 
assistants. Organizations rely on Orbita to create and manage HIPAA-compliant, 
omnichannel virtual health assistants that improve customer service, enhance 
consumer marketing, and extend patient engagement beyond brick and mortar 
facilities. Orbita offers intuitive low-code and no-code environments as well 
as pre-built healthcare-specific solution frameworks to reduce development time 
and lower maintenance costs for enterprise-grade virtual health assistants. 
www.orbita.ai, +1 617-804-5550 

Beth Strohbusch
Orbita SVP Strategic Communications
beth@orbita.ai, +1-414-213-8818

SOURCE Orbita, Inc.