Country for PR: Hong Kong
Contributor: PR Newswire Asia (Hong Kong)
Thursday, November 28 2019 - 13:07
AsiaNet
Luxasia clinched top award for 'Best eCommerce Customer Service' and two Bronze awards at the 2nd Asia eCommerce Awards 2019
SINGAPORE, Nov. 28, 2019 /PRNewswire-AsiaNet/ --

-Luxasia receiving the Best eCommerce Customer Service Award 

Luxasia ( 
https://www.luxasia.com/?utm_source=press%20release&utm_medium=press%20release&utm_campaign=ecommerce_asiaawards), 
Asia Pacific's omnichannel leader for luxury beauty brands, emerged as the Gold 
winner for Best eCommerce Customer Service, and secured two Bronze awards for 
Best eCommerce Fulfilment and Best E-tailer for Health and Beauty, at the Asia 
eCommerce Awards ceremony held last week. These awards recognise Luxasia's 
industry-leading efforts in enabling eCommerce enablement for global luxury 
beauty brands.

https://photos.prnasia.com/prnh/20191127/2655602-1
Luxasia receiving the Best eCommerce Customer Service Award

Organised by Marketing magazine and judged by an independent panel of 
experienced marketers and industry experts, the Awards recognise excellence in 
eCommerce, showcasing the best from brands, E-retailers, agencies, and enablers 
in South Asia, Southeast Asia, Australia and New Zealand.

"The proud recognition we've received in all three categories is a clear 
acknowledgement of Luxasia's excellence in e-commerce enablement," said Manvi 
Kathuria, Regional General Manager for eCommerce, Luxasia. "Our ability to 
navigate in-market execution complexities without compromising 
consumer-centricity is our key differentiator. These rare capabilities are what 
global luxury beauty brands particularly look out for when selecting their 
ideal e-commerce partner, and we're proud to consistently exceed expectations 
in these aspects," she added. 

Luxasia currently gives more than 150 brands a one-stop access to the largest 
retail and ecommerce network in Asia Pacific. Beyond its traditional strength 
in luxury retail, more than 50 eCommerce specialists partner in-market brand 
marketing teams to achieve luxury brand representation for online commerce 
across more than 280 brand e-stores. In China for example, Luxasia has 
successfully unlocked online selling to accelerate the successes of skincare 
brands such as Peter Thomas Roth and Dr. Brandt -- creating more than 200 
million social media impressions and 1.6 million engagements in a single year, 
multiplying brand sales and recognition in China. Beyond listing brands on 
China's popular marketplaces like TMall, Little Red Book, JD.com, and 
Sephora.com, Luxasia engages celebrities and Key Opinion Leaders (KOLs) on 
Weibo, Douyin, and WeChat to amplify its brands' reach and resonance among 
Chinese consumers.

"We've invested strategically into e-commerce in the last three years to become 
the leading omnichannel beauty partner in Asia Pacific, and have reaped 
outstanding results of more than 30 times growth in e-commerce since 2016. 
Going into 2020, Luxasia will be ramping up on our e-commerce success through a 
joint venture with Purplle, the second largest e-commerce player in India, 
giving us and our brand partners access to the larger Indian Sub-continent," 
said Dr Wolfgang Baier, Group Chief Executive Officer, Luxasia.

In addition to representing more than 60 global beauty brands in the online 
space, Luxasia's other eCommerce brand partners include the Safilo Group, 
Disney, and LEGO. 

Visit www.luxasia.com to discover more about Luxasia, our retail and e-commerce 
network, and how we enable brand success for luxury beauty brands in Asia 
Pacific.

https://photos.prnasia.com/prnh/20191127/2655602-1LOGO
Luxasia Logo

 
SOURCE: Luxasia

Image Attachments Links:

   Link: https://iop.asianetnews.net/view-attachment?attach-id=352275

   Caption: Luxasia receiving the Best eCommerce Customer Service Award

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