Tongzilin residential community, one of the most concentrated expat communities 
in Chengdu, with about 4,300 expats from more than 30 countries and regions. 
Thomas Deshors, 26, is one of the international volunteers participating in the 
investigation into the epidemic situation in Tongzilin residential community.

Deshors started his "drop-in" visits to a residential community in Chengdu, 
capital of southwest China's Sichuan Province Friday.He has already mastered 
his work routine: first, ask the health condition of residents and take their 
temperature; then, ask them where they have been recently, especially if they 
have been to Wuhan, capital of central China's Hubei Province and also center 
of the novel coronavirus outbreak; last but not least, share with them 
knowledge about protection against the virus and learn about their troubles.

"I think a foreign face is more friendly to foreigners," Deshors said.The 
community lacks enough staff who can communicate with foreigners in English. 
Many foreigners living here have thus volunteered to help community workers.

Tongzilin International Community Center, a platform to provide service for 
international residents, was established in September 2018 and an international 
volunteer alliance under the center was also founded to enable the expats in 
the community to participate in the governance of the community, said Zhang 
Jiarong, Party chief of the community.

By the end of 2019, there were over 50 volunteers from different countries in 
the alliance.During the ongoing fight against the epidemic, the alliance called 
on the volunteers to lend a hand.

On Jan. 26, a post online attracted the attention of many foreigners in 
Chengdu. It read, "urgent need for anti-epidemic volunteers. In response to the 
recent epidemic development, the community is eager to recruit English-speaking 
volunteers to carry out anti-epidemic communication for foreign residents."

Ren Lijuan, a volunteer from Tongzilin Community International Volunteer 
Service Team who is in charge of the recruitment of volunteers, said about 160 
people applied on the night when the online post was published, of whom nearly 
half were foreigners and many were new faces. On the afternoon of Jan. 27, the 
community started the drop-in visits.

"Before the visits, we conducted training for the selected Chinese and foreign 
volunteers and provided them with masks and disposable gloves. In particular, 
we emphasized that volunteers should first protect themselves and maintain a 
certain distance from the residents," Ren said.

From Jan. 27 to 29, the volunteers helped conduct the investigation covering 
most of the foreign residents in the community.

Mario Rodriguez, an Ecuadorian pilot with Sichuan Airlines, just returned to 
Chengdu from Harbin on Thursday with his wife and three children.

"Everything is good so far. We're taking precautions," said Rodriguez, adding 
that he and his family members stay at home and have enough food. Though it is 
difficult to buy masks, his friends and company are offering help.

Similar drop-in visits have been carried out recently in many communities with 
concentrated numbers of foreigners in the Chengdu high-tech zone and Jinjiang 
District. Community workers and volunteers have collected the foreigners' 
demand for masks, disinfectant and other necessities and are trying their best 
to help.

"We are all joining in, both Chinese or foreigners. I hope that while 
protecting their health, we can also bring warmth to these foreign friends," 
said Chen Lirong, director of the Tianhua community residents committee in the 
Chengdu high-tech zone.

Source: Tongzilin Residential Community