-- Solution streamlines payment processing and helps region's social good 
organisations better support their constituents and missions

Blackbaud ( 
https://c212.net/c/link/?t=0&l=en&o=2719222-1&h=2635903965&u=https%3A%2F%2Fwww.blackbaud.com.au%2F&a=Blackbaud 
) (NASDAQ: BLKB), the world's leading cloud software company powering social 
good, today announces the general availability of Blackbaud Merchant 
Services(TM) marking the introduction of its payment services capabilities to 
Asia Pacific. Blackbaud Merchant Services is an end-to-end payment processing 
solution that has already helped social good organisations around the world 
raise billions of dollars. This launch follows the successful rollout of 
Blackbaud's fully integrated payment solution as part of its global cloud 
strategy in both North America and Europe.   

"We couldn't be more pleased to now offer Blackbaud payment service solutions 
to our customers in Asia Pacific through Blackbaud Merchant Services," said 
Kevin Sher, president and general manager for Blackbaud's operations in Asia 
Pacific. "Our solution is specifically designed to make payment processing 
simple, secure and affordable for social good organisations. Our customers now 
have one streamlined system to manage their financial transactions with the 
ability to integrate with many other solutions, including both Blackbaud 
solutions and those offered through our robust partner network. With this new 
capability, social good organisations can spend more time on what matters most 
-- fulfilling their missions to create real change in the world."

Blackbaud Merchant Services offers one transaction rate for American Express, 
Mastercard and Visa cards issued in Asia Pacific and internationally. The new 
solution also provides customers in Australia and New Zealand with a 
streamlined and simplified payment solutions platform, which fully integrates 
into its leading cloud CRM solutions, including Blackbaud CRM(TM), Blackbaud 
Raiser's Edge NXT(R) and Blackbaud eTapestry(R); Blackbaud Checkout, which 
drives greater digital conversion rates; industry-specific APIs; and 
integration with leading partner applications including Evergiving. 
Additionally, the payment functionality includes digital wallets, giving 
supporters a choice of payment options and making online giving even easier. 

"Using Blackbaud Merchant Services is a great return on investment for us," 
said Abdul Fattah Abu, digital transformation manager, Human Appeal Australia. 
"Having both the payment gateway and merchant facility in one powerful system 
is phenomenal, and I cannot overstate the importance of the level of security 
and compliance that it provides. After doing our cost-benefit analysis, we 
found that Blackbaud Merchant Services' rates will result in huge savings, so 
more money will be used for emergency and development programs. I highly 
recommend this solution to the Australia social good community." 

Blackbaud Merchant Services also provides detailed transaction information, 
daily disbursements, enhanced fraud protection, simplified Level 1 Payment Card 
Industry (PCI) compliance and Point-to-Point Encryption (P2PE). Additional 
capabilities of Blackbaud Merchant Services include pre-reconciled bank 
deposits, robust reporting, 24/7 access to payment data and automatic updates 
of credit card information for recurring gifts to minimise declined 
transactions and disruptions in monthly revenue. Funds are also distributed net 
of fees, so social good organisations are not charged separately for credit 
card fees.  

Blackbaud Merchant Services supports disbursements in multiple currencies, 
including Australian, U.S. and Canadian dollars, British pounds and euros. New 
Zealand dollars will be added in the near future. 

For more information about Blackbaud's payment service solutions for Asia 
Pacific, please visit Blackbaud.com.au/products/blackbaud-merchant-services ( 
https://c212.net/c/link/?t=0&l=en&o=2719222-1&h=1472947316&u=https%3A%2F%2Fwww.blackbaud.com.au%2Fproducts%2Fblackbaud-merchant-services&a=Blackbaud.com.au%2Fproducts%2Fblackbaud-merchant-services 
). 

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the world's leading cloud software company powering 
social good. Serving the entire social good community -- nonprofits, 
foundations, companies, education institutions, healthcare organisations and 
individual change agents -- Blackbaud connects and empowers organisations to 
increase their impact through cloud software, services, expertise and data 
intelligence. The Blackbaud portfolio is tailored to the unique needs of 
vertical markets, with solutions for fundraising and CRM, marketing, advocacy, 
peer-to-peer fundraising, corporate social responsibility, school management, 
ticketing, grantmaking, financial management, payment processing and analytics. 
Serving the industry for more than three decades, Blackbaud is headquartered in 
Charleston, South Carolina, and has operations in the United States, Australia, 
Canada, Costa Rica and the United Kingdom. For more information, visit 
www.blackbaud.com.au or follow us on Twitter ( 
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), LinkedIn ( 
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), Instagram ( 
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) and Facebook ( 
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).

Media Inquiries
media@blackbaud.com 

Forward-looking Statements
Except for historical information, all of the statements, expectations, and 
assumptions contained in this news release are forward-looking statements that 
involve a number of risks and uncertainties, including statements regarding 
expected benefits of products and product features. Although Blackbaud attempts 
to be accurate in making these forward-looking statements, it is possible that 
future circumstances might differ from the assumptions on which such statements 
are based. In addition, other important factors that could cause results to 
differ materially include the following: general economic risks; uncertainty 
regarding increased business and renewals from existing customers; continued 
success in sales growth; management of integration of acquired companies and 
other risks associated with acquisitions; risks associated with successful 
implementation of multiple integrated software products; the ability to attract 
and retain key personnel; risks associated with management of growth; lengthy 
sales and implementation cycles, particularly in larger organisation; 
technological changes that make our products and services less competitive; and 
the other risk factors set forth from time to time in the SEC filings for 
Blackbaud, copies of which are available free of charge at the SEC's website at 
www.sec.gov or upon request from Blackbaud's investor relations department. All 
Blackbaud product names appearing herein are trademarks or registered 
trademarks of Blackbaud, Inc.

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SOURCE: Blackbaud