Quadient(https://www.quadient.com/), a leader in helping businesses create 
meaningful customer connections through digital and physical channels, 
announced today that Chuo Electric Power, Japan's top market share provider of 
collective power supply for apartments, has selected Quadient's award-winning 
customer communications management (CCM) platform, Quadient(R)Inspire( 
https://www.quadient.com/experience/omnichannel-communications-interactions/inspire-platform), 
to create and deliver its monthly statements faster, with more efficiency and 
reduced manual overhead. This first enterprise deployment for the Inspire 
platform in Japan contributes to Quadient's strategic ambition to expand its 
advanced and powerful customer experience management (CXM) solutions in 
highly-regulated industries, including utilities. Additionally, the initiative 
is Quadient's first digital solution project in Japan with partner and system 
integrator EvangTech, Co.

https://photos.prnasia.com/prnh/20200312/2747992-1LOGO
Quadient Logo

Traditionally, Japan has been a strong print market. However, there is a 
growing demand for organizations to make the move to digital customer 
communications.

"Our existing processes required a great deal of manual preparation to create a 
data set," said Hiroyasu Takano, executive officer, IT Division head, Chuo 
Electric Power. "It took significant amounts of time to make changes to 
existing forms, if needed.  Quadient Inspire will significantly reduce our 
development time, allowing us to get to market faster with critical customer 
communications. Additionally, we expect Quadient's communication platform to be 
a vital part of our business foundation and to drive us in achieving our 
management philosophy, 'creating the future with united power.' Quadient 
Inspire's innate capability to create relevant, personalized communications and 
connections will give us great opportunities to bring new businesses into the 
market swiftly and continuously while realizing our business principle."

Quadient worked closely with its partner, EvangTech, to demonstrate to Chuo 
Electric Power how Quadient Inspire can help create a nimble, effective and 
unified customer communications infrastructure to improve the customer 
experience. As customer interactions turn increasingly digital, Quadient 
Inspire offers flexible implementation options, including on-premise, hybrid 
and cloud solutions, that will help meet this demand.

"EvangTech is an internationally diverse organization consisting of 
multinational young engineers and senior leaders drawn from major companies," 
said Toshiyuki Koyama, representative director, EvangTech. "We are headed to be 
the top partner of Quadient in Japan by leveraging our global nature and 
wide-ranging network of contacts, while contributing to the success of CCM 
transformation with customer-focused companies."

"Providing Chuo Electric Power with the capabilities needed to achieve its 
customer communication goals further strengthens Quadient's global commitment 
to organizations that require faster and more effective ways to communicate 
with their customers," said Chris Hartigan, chief solution officer, customer 
experience management, Quadient. "Working in partnership with EvangTech gives 
us the ability to provide enhanced support through a direct presence. 
EvangTech's well-established reputation in this market ensures our success in 
helping businesses in Japan experience all the benefits Quadient Inspire brings 
for reducing costs, meeting the demand for better digital interactions and 
strengthening relationships with customers."

About Quadient(R) 

Quadient is the driving force behind the world's most meaningful customer 
experiences. By focusing on four key solution areas including Customer 
Experience Management, Business Process Automation, Mail-Related Solutions, and 
Parcel Locker Solutions, Quadient helps simplify the connection between people 
and what matters. Quadient supports hundreds of thousands of customers 
worldwide in their quest to create relevant, personalized connections and 
achieve customer experience excellence. Quadient is listed in compartment B of 
Euronext Paris (QDT) and belongs to the SBF 120 index.

For more information about Quadient, visit www.quadient.com.

Source:Quadient