Country for PR: United States
Contributor: PR Newswire New York
Thursday, March 19 2020 - 06:31
AsiaNet
Global Government SaaS Leader Accela Partners with DWS Group to Enhance Customer Service and Expertise in Australia and New Zealand
SAN RAMON, California, March 19, 2020 /PRNewswire-AsiaNet/ --

- Strategic partnership builds on Accela's long-running success in the 
Asia-Pacific region and expands investment in developing solutions to help 
governments more efficiently deliver services and generate additional revenue 

Accela ( 
https://c212.net/c/link/?t=0&l=en&o=2754713-1&h=3066244698&u=https%3A%2F%2Fwww.accela.com%2F&a=Accela 
), the premier provider of cloud-based solutions for government, today 
announced a strategic partnership with the DWS Group (DWS) ( 
https://c212.net/c/link/?t=0&l=en&o=2754713-1&h=834609931&u=https%3A%2F%2Fwww.dws.com.au%2F&a=DWS+Group 
), one of the world's leading providers of project management services, to 
expand operations and further enhance customer support in Australia and New 
Zealand. DWS, which has over 800 employees with offices in Melbourne, Sydney, 
Adelaide, Brisbane and Canberra, will become the exclusive services partner for 
Accela. The partnership enables both companies to focus on providing 
unparalleled technology solutions to meet the growing needs of federal, state 
and local governments in the Asia-Pacific market and highlights a milestone in 
Accela's commitment to the region as its longest-running international 
operation of over a decade. 

Logo - https://mma.prnewswire.com/media/1008788/Accela_Logo.jpg 

"Governments worldwide are turning to Accela's market-leading SaaS technology 
to transform the way they engage and serve their constituents," says Tom Nieto, 
COO at Accela. "With our new collaboration with DWS in Australia and New 
Zealand, we are able to continue to focus on deepening our presence in this 
critical region, which has made SaaS-first for any government procurement a 
priority. We are excited to be working with DWS, who is a leader in this market 
and has been helping government clients rapidly evolve to better serve their 
communities today and for the future." 

The global government cloud market is expected to reach $28.85 billion by 2022 
( 
https://c212.net/c/link/?t=0&l=en&o=2754713-1&h=771089373&u=https%3A%2F%2Fwww.marketsandmarkets.com%2FPressReleases%2Fgovernment-cloud.asp&a=expected+to+reach+%2428.85+billion+by+2022 
), according to the Government Cloud Market Global Forecast, as governments 
increasingly harness the cloud to spur community development and meet evolving 
regulatory challenges. Asian-Pacific countries such as Singapore are mandating 
all departments to move databases to the cloud ( 
https://c212.net/c/link/?t=0&l=en&o=2754713-1&h=200674828&u=https%3A%2F%2Fwww2.deloitte.com%2Fcontent%2Fdam%2FDeloitte%2Fit%2FDocuments%2Fpublic-sector%2FGovernment-Trends-2020_Deloitte.pdf&a=mandating+all+departments+to+move+databases+to+the+cloud 
). Australia follows a Secure Cloud Strategy to quickly deploy new platforms, 
and New Zealand and Australia are two of the first countries in the world to 
adopt a Cloud-First policy for procuring technology to improve security and 
optimize costs.

"We are delighted to be the strategic partner of Accela and to match our 
market-leading integration and project management capabilities with Accela's 
proven cloud-based solutions for government," says DWS CFO and Head of M&A, 
Stuart Whipp. "With both partners committed to the success of the partnership, 
existing and new clients will have access to an end-to-end solution that will 
provide cost effective and efficient management of government regulatory 
processes."

The partnership furthers both Groups' capabilities to better serve the market 
and provides much-needed technical consultants to increase the efficacy of 
project delivery. It underscores Accela's and DWS's commitments to the success 
of their customers and to helping governments embrace the digital 
transformation of vital citizen services. 

"Now with a larger, enhanced team of technical experts who can better serve 
customers in Australia and New Zealand, Accela's technology is able to scale at 
a much faster rate," says Accela Managing Director International Khaled Jaouni. 
"We are thrilled to be working with DWS's renowned consultants, who help equip 
our customers with the highest quality services for guaranteed long-term 
success."

This partnership marks the latest example of Accela's international leadership 
as the company continues to drive impact with some of the world's most 
progressive governments to benefit 275 million citizens globally. Accela has 
helped Dubai become one of the first cities in the world ( 
https://c212.net/c/link/?t=0&l=en&o=2754713-1&h=1846925567&u=https%3A%2F%2Fwww.accela.com%2Fpress-releases%2Faccela-launches-government-licensing-saas-applications-for-cannabis-and-short-term-rentals%2F&a=helped+Dubai+become+one+of+the+first+cities+in+the+world 
) to offer streamlined, customer-friendly, online short-term rental 
registration and launched its first international Center of Excellence in 
Amman, Jordan ( 
https://c212.net/c/link/?t=0&l=en&o=2754713-1&h=1657688663&u=https%3A%2F%2Fwww.accela.com%2Fpress-releases%2Faccela-expands-international-operations-opens-center-of-excellence-in-amman-jordan%2F&a=launched+its+first+international+Center+of+Excellence+in+Amman%2C+Jordan 
) to enhance digital infrastructure and improve services for citizens in the 
region. Most recently, Dubai's Security Industry Regulatory Agency (SIRA) 
launched a new security regulation ( 
https://c212.net/c/link/?t=0&l=en&o=2754713-1&h=2544281174&u=https%3A%2F%2Fwww.accela.com%2Fpress-releases%2Faccela-partners-with-sira%2F&a=Dubai%27s+Security+Industry+Regulatory+Agency+(SIRA)+launched+a+new+security+regulation 
) and licensing system powered by Accela technology. 

Today's announcement builds on Accela's record growth ( 
https://c212.net/c/link/?t=0&l=en&o=2754713-1&h=3288676926&u=https%3A%2F%2Fwww.accela.com%2Fpress-releases%2Faccela-announces-record-quarter-of-growth-in-its-core-business-with-new-customers-collaborations-and-cloud-solutions-for-government%2F&a=record+growth 
) and investment in the success of its government customers, particularly with 
an emphasis on product development and customer support. Accela recently 
deepened integrations with fellow tech giants Microsoft and Esri ( 
https://c212.net/c/link/?t=0&l=en&o=2754713-1&h=527441695&u=https%3A%2F%2Fwww.accela.com%2Fpress-releases%2Faccela-deepens-integration-with-esri-and-microsoft-to-leverage-spatial-data-and-cloud-analytics-to-empower-governments-to-make-data-driven-decisions-and-enhance-citizen-services%2F&a=recently+deepened+integrations+with+fellow+tech+giants+Microsoft+and+Esri 
) to help governments leverage spatial data and cloud analytics to make more 
accurate, proactive decisions. In January, Accela announced the sale of 
Springbrook Software ( 
https://c212.net/c/link/?t=0&l=en&o=2754713-1&h=856878096&u=https%3A%2F%2Fwww.accela.com%2Fpress-releases%2Fgovtech-leader-accela-announces-sale-of-springbrook-software-as-high-demand-core-business-continues-to-grow%2F&a=Accela+announced+the+sale+of+Springbrook+Software) 
- a provider of cloud-based finance, utility billing and payroll software 
solutions for small and medium-sized municipalities and utility districts-to 
Accel-KKR. The sale enables both companies to focus on their respective core 
solutions and customers, allowing Accela to continue to build momentum across 
the globe.

To learn more about Accela Civic Solutions, please visit 
https://www.accela.com/solutions/. 

About Accela

Accela provides market-leading cloud solutions that empower the most innovative 
state and local governments around the world to build thriving communities, 
grow businesses and protect citizens. More than 275 million citizens globally 
benefit from Accela's solutions, which are powered by Microsoft Azure, for 
permitting, licensing, code enforcement and service request management. 
Accela's fast-to-implement Civic Applications, built on its robust and 
extensible Civic Platform, help agencies address specific needs today, while 
ensuring they are prepared for any emerging or complex challenges in the 
future. Accela is headquartered in San Ramon, California, with additional 
offices around the world. For more information, visit www.accela.com. 

About DWS Group

DWS Limited, is an ASX listed, Australian group (ASX:DWS). Encompassing DWS, 
Symplicit, Phoenix & Projects Assured, the DWS Group provides a wide range of 
services including IT Consulting Services, Managed Application Services, 
Program & Project Management, Customer driven innovation, Digital 
Transformation, Data and Business Analytics, Strategic Advisory and 
Productivity and Robotic Process Automation. With offices in Melbourne, Sydney, 
Adelaide, Brisbane and Canberra, the DWS Group provides services to a broad 
range of blue-chip corporate clients, as well as Federal, State and Local 
Government agencies. The quality of DWS Group consultants enables organisations 
to design, develop, manage and maintain technology, business and customer 
centric solutions providing competitive advantage, streamlined operations, 
innovation and long-term success. For more information, visit www.dws.com.au. 

Contact: Kate Helete, +1 (805) 458-5093, kate@riffcitystrategies.com

SOURCE: Accela