Country for PR: Hong Kong
Contributor: PR Newswire Asia (Hong Kong)
Wednesday, May 20 2020 - 13:12
AsiaNet
Lazada Livestreaming Creating Direct Consumer Engagement for Brands, New Jobs Across Southeast Asia
SINGAPORE, May 20, 2020/PRNewswire-AsiaNet/--

GMV generated by LazLive jump by 45% as brands unlock new revenue streams 

Southeast Asia's leading eCommerce platform Lazada welcomed over 27 million 
active audience on livestream in April as brands embraced the online 
interactive engagement feature to connect directly with consumers during the 
COVID-19 pandemic.

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Total GMV generated through LazLive increased by 45% month-over-month in April, 
helping brands and sellers to enjoy increased sales despite lockdowns and 
stay-at-home recommendations across the region.

Leveraging Alibaba's cutting-edge technology, Lazada is the regional gold 
standard for livestream experience. It is the only eCommerce platform in 
Southeast Asia offering the 'See-Now-Buy-Now' feature via LazLive. More viewers 
return the following day to watch LazLive again, with the one-day revisit rate 
up by 40% since April.

"LazLive offers a closed loop for in-app purchase, which enables higher 
transaction and a more seamless experience for consumers. Today's public health 
crisis is driving an increased demand for digital shopping experiences. LazLive 
is a valuable tool for our brands and sellers to engage with consumers under 
our collective new normal," said Pierre Poignant, chief executive officer of 
Lazada Group. "By end of June, we aim to increase daily livestreaming sessions 
by 50% and expect total viewers to rise by 40%. We are helping businesses to 
continue to connect with consumers through innovative technology as behaviours 
and practices are reshaped across Southeast Asian in the shadow of COVID-19."

LazLive is helping businesses digitise and creating a livestreaming ecosystem

LazLive has been adopted by an increasing number of brands and sellers as an 
effective tool to diversify their revenue stream. In Thailand, over 90,000 
viewers tuned in to watch one of Shiseido's LazLive sessions, where the 
international cosmetics brand successfully generated 40 times GMV uplift 
compared to a normal hour. A LazLive-exclusive price item sold out in the first 
30 minutes.

To empower more brands and sellers to stay connected to consumers during this 
stay-at-home period, an exclusive seller package, including exposure, 
comprehensive online learning opportunities, and free livestream episode is 
offered to new joiners to LazLive. The number of new LazLive accounts has 
increased by 70% in April compared to a normal month. 

LazLive Ecosystem Highlights:

-About 60% of the new joiners are brands and sellers, while grassroots 
livestreamers make up the rest, as Lazada has also opened up LazLive to users 
and consumers, allowing them to create a new source of income while working 
from home. 

-A LazTalent contest has been launched in Thailand and Vietnam, and soon in 
other markets, to encourage talents who may be experts in a certain field to 
shine online. More than 3,000 grassroots livestreamers and brand promoters have 
onboarded LazLive during the contest period. 

-In Thailand, as offline stores have been closed, Lazada kicked off an 
Offline-to-Online Promoter & Affiliate Programme to enable brands' offline 
salesperson to earn commissions from products sold through social channels and 
LazLive. With this programme, Bobbie Brown's offline sales team have been able 
to educate viewers on how to pamper their skin and how to create the perfect 
looks on LazLive, while still maintaining sales during their stay-at-home 
period.
 
-As part of Lazada's continuous commitment to helping local community, LazLive 
is also encouraging viewers to lend a helping hand through online donations. In 
Thailand, "Music for Charity" themed LazLive shows are held every Friday in 
May, matching each view with a THB 1 donation to local hospitals, to support 
the combat against COVID-19. During Ramadan in Indonesia, Lazada will donate 
IDR 2,500,000 for every 10,000 views in each episode, up to IDR 25,000,000 per 
episode to BAZNAS. The show is also open for sponsorship and the funds will be 
added on top of the donation.

LazLive adds educational and Shoppertainment content

Livestreaming has become a fixture in our 'Shoppertainment' strategy, blending 
shopping with entertainment so consumers can watch, play, and be entertained 
from the comfort of their home. To encourage consumers to stay home during this 
period, LazLive launched a region-wide work-from-home series to provide regular 
educational and entertainment episodes across various topics. Currently there 
are more than 30 daily sessions across six countries.

Innovation is in Lazada's genes as we constantly upgrade our service to enhance 
consumers experience. A new dual screen feature developed on LazLive now allows 
two talents in different locations to livestream within one frame. With this 
technology, brands and users can host "Sing It" karaoke shows, where fans are 
able to perform a duet with their idol in the same stream.

Another innovative LazLive addition is the launch of virtual tourism in 
Thailand, which brings viewers to meet the elephants at the Elephant Nature 
Park. A partnership with the Tourism Authority of Thailand will allow 
attractions across the country, for example Nhongkai province in the 
northeastern part of Thailand, to host virtual tours on LazLive from the end of 
May. 

With Southeast Asia already leading in fashion, health and beauty, and 
electronics livestream content, this boost has now seen livestreams for food 
products, groceries, and general merchandise gain momentum. During this 
work-from-home period, Southeast Asia viewers are also viewing more music and 
fitness content. Despite the different themes, viewers generally stay longer 
for more entertaining content, though viewing behaviour varies across markets. 
People in the Philippines tend to be more interactive and responsive to the 
presenters, while Thailand viewers might be quieter but are more decisive, and 
more likely to click and place orders.

About Lazada Group 

Founded in 2012, Lazada Group is the leading eCommerce platform in Southeast 
Asia. We are accelerating progress in Indonesia, Malaysia, the Philippines, 
Singapore, Thailand and Vietnam through commerce and technology. With the 
largest logistics and payments networks in the region, Lazada is a part of our 
consumers' daily lives in the region and we aim to serve 300 million shoppers 
by 2030. Since 2016, Lazada is the Southeast Asia flagship platform of the 
Alibaba Group powered by its cutting-edge technology infrastructure.

SOURCE: Lazada Group