At 09:09 AM June 5 local time, a China Eastern Airlines (CEA) "passenger to 
cargo" flight MU7263 took off from Jinan to Milan fully loaded with over 20 
tons of supplies. This is CEA's 22nd flight transporting medical equipment 
directly from China to Italy. 

CEA performed 300 cargo flights per week recently. As of May, CEA performed 
accumulatively 4,000 flights involved in humanitarian and relief missions, 
carried 23,000 medical personnel and transported 10,000 tons of medical 
supplies among 20 countries across the globe.  

Helps Stabilize Global Supply Chain

On March 12, CEA brought 9 Chinese medical experts and 9 tons of supplies to 
Rome, which is the first international aiding flight received by Italy. Up to 
now, 3 groups of medical experts and 200 tons of medical supplies have been 
delivered to Italy by CEA.

CEA is leading to use "passenger to cargo" planes for global medical supplies. 
CEA has transformed 14 A330 passenger planes by removing seats; consequently 
the original 90 square meters space is doubled. As the main type of plane model 
on the route between Europe and China, the modified A330 planes play a more 
important role during the special time. CEA transported 2,000 tons of medical 
supplies to Europe, connecting lives between China and over 20 cities in Europe.
 
When it comes to stabilizing global supply chain, CEA service is not limited to 
transporting capacity but covers comprehensive one-stop logistics supply 
service, including land transportation, airport service and customs clearance.

Methodically Passenger Service and Employee Protection

Pushing the time to February, CEA Europe Marketing Center has been working 
around the clock to coordinate with all the European airports, refund tickets 
and redesign travel routes for passengers. At the busiest time, Europe call 
center handled more than 4,000 emails and a sea of consultation calls in just 
one weekend. 

In terms of employee protection, CEA has timely issued guidelines on internal 
work environment, daily prevention requirements and care measures for 100 
thousand employees, especially for the people in Europe who stand out in the 
busiest frontline. The preliminary preparations have played an essential role 
in handling the following hard time. 

Resting at home, CEA's European employees did not forget about people around. 
Giada Pulcinelli, an Italian flight attendant, helped neighbors with limited 
mobility to purchase necessary supplies; initiated a public welfare fundraising 
to provide food for people. She keeps online learning for the best professional 
status to gets ready to the sky at anytime. 

Headquartered in Shanghai, CEA is one of China's three major airlines with 18 
subsidiary companies and 109 sales offices worldwide. After 63 years of 
development, CEA's fleet has reached more than 750 aircrafts with an average 
age of 6.4 years. As a SkyTeam member, CEA's route network reaches more than 
170 countries and 1,036 destinations, serving more than 130 million passengers 
worldwide each year, and the passenger traffic ranks among the top 10 in the 
world. In June 2016, CEA has opened four European routes in a week 
consecutively.

Source: China Eastern Airlines

Image Attachments Links:

   Link: https://iop.asianetnews.net/view-attachment?attach-id=364994

   Caption: The flight to Italy was uploading medical supplies