Hyland, a leading content services provider for organisations across the globe, 
has reported a significant increase in the number of organisations moving 
content services to the cloud. Having recently launched Foundation versions of 
many of its key products including OnBase, which offer more flexibility and 
frequent updates, the company has seen growth in the number of organisations 
deploying content services in the cloud, especially in the commercial 
enterprise and banking sectors.

Rather than rolling out software upgrades on an annual basis, and relying on 
customers to update their platform every year or two, Hyland’s Foundation 
versions provide regular updates on a more frequent basis in the form of 
enhancement packs (EPs). For its more than 1,100 customers in the Hyland Cloud, 
this means faster enhancements and new features while benefiting from the many 
core benefits of cloud delivery including less downtime for IT departments and 
a simpler licencing model.
 
“Our cloud customers have reported increased satisfaction with the solution 
because of the new levels of flexibility it provides,” said Eugene Chng, APAC 
director at Hyland. “For large, diverse enterprises who require a cohesive, 
all-inclusive content services solution it makes perfect sense, as they can 
roll out the main platform across the business and then add applications and 
additional services as needed, rather than pay for a whole suite of products 
they may not require across all departments.”

All Hyland Cloud solutions are fully managed by the company, and therefore 
subject to stringent security and quality measures.

“We take full responsibility for the software, including application delivery, 
so it is critical for us to provide a fast, smooth, safe service with an 
exceptionally high uptime,” continues Chng. “Not all cloud providers are 
created equal, but because we maintain our own software in our own 
environments, we need to ensure that our customers are getting the absolute 
best service. This is a big part of the success we are seeing across the 
region, with companies moving more services to the cloud.”

Moving content services solutions to the cloud also provides flexibility for 
companies during times of change, making it easy to scale up or down as needed. 
Hyland offerings such as Brainware 
(https://www.hyland.com/en/platform/product-suite/brainware) intelligent 
capture, Content Composer 
(https://www.hyland.com/en/platform/product-suite/content-composer) for 
customer communications management (CCM) and ShareBase 
https://sharebase.onbase.com/?_ga=2.28302712.552486404.1595341645-2121234283.1553016435) 
for cloud-based sharing and collaborating can be added or removed quickly and 
efficiently, as circumstances dictate.

“As our CEO Bill Priemer said when OnBase Foundation first released, this is a 
solution organisations can rely on into the future. We are already starting to 
see forward-thinking companies securing their futures right now,” concludes 
Chng.

Find out more: https://www.hyland.com/en-SG

SOURCE: Hyland