-- Morneau Shepell's Mental Health Index(TM) worsens in August with a 14-point 
decline from the pre-pandemic benchmark of 75

Morneau Shepell, a leading provider of total wellbeing, mental health and 
digital mental health services, today released its monthly Mental Health 
Index(TM) report, making August the fifth consecutive month of negative mental 
health scores, with feelings of financial risk and isolation continuing to be 
the top drivers of Australian employees' mental health. 

After a period of slow but steady improvement from April through July, the 
Mental Health Index(TM) score declined in August. The score is now low enough 
to be comparable to the benchmark's bottom one per cent across all regions in 
Australia. The biggest decline occurred in Victoria (-5.0), where a spike in 
COVID-19 cases resulted in a return to stage-four lockdown restrictions. 
Overall, women continue to have lower mental health scores than men, 
Australians identifying as South Asian have significantly lower mental health 
scores than other racial groups and mental health scores for all groups tend to 
improve with age. 

The Mental Health Index(TM) for August is -14, which measures a decline in 
mental health from the pre-2020 benchmark of 75, and lower than the previous 
month by two points. The Mental Health Index(TM) also tracks sub-scores against 
the benchmark, measuring optimism (-17.0), depression (-16.2), anxiety (-15.7), 
work productivity (-14.3), isolation (-13.3), general psychological health 
(-6.2) and financial risk (0.1). All sub-score areas experienced declines, with 
the exception of financial risk, which remained nearly the same as in July (a 
slight 0.1 improvement). The most significant negative changes were in optimism 
and depression.

"While Australia was one of the first countries to flatten the COVID-19 case 
curve, the spike in Victoria has changed reopening plans and hit hard the 
quality of life and mental health of many Australian employees and their 
families," said Jamie MacLennan, managing director, Australia and APAC. "A 
return to remote learning and the closure of childcare centres in some areas 
have had a negative impact on productivity and morale for parents and students 
alike." 

Education and childcare uncertainties exacerbating mental health woes 

In March 2020, many schools closed down and transitioned teaching models away 
from in-person to online only, which caught many instructors, students and 
parents off-guard. Most people anticipated that once COVID-19 diagnoses and 
casualties peaked and began to decline, students, teachers and administrators 
would be able to return to school in-person. 

In August, in-person education hopes were in question or going unfulfilled as 
infection and death rates are not falling as fast as imagined, and the Mental 
Health Index(TM) reflects these sentiments. Those people with one child 
possessed a significantly lower mental health score (-17.0) than those without 
children (-13.0) and the gap between these two groups has been increasing since 
April. While on average the decline in mental health from July to August was 
most significant for parents, those without children also showed a decline 
given the prolonged uncertainties and challenges of the pandemic for everyone.

Pandemic staying power taking a toll on optimism

As the COVID-19 pandemic continues to challenge Australia and the rest of the 
world, many Australian employees express scepticism about life returning to 
what was considered normal before the outbreak. Nearly half of respondents (45 
per cent) feel that it is unlikely that things will return to the pre-pandemic 
state, with another 26 per cent undecided. Those who feel that it is very 
unlikely that things will return to the pre-pandemic state have the lowest 
mental health scores of all (-24.4), which highlights the mental health impact 
of looming or ongoing change. Those who believe that things will very likely 
return to the pre-pandemic state have the highest mental health score (-5.3). 

"When COVID-19 caused much of Australia and the world to go into lockdown in 
March, we were all faced with incredible mental health strains related to 
personal health and safety, as well as work and school disruptions. Early on, 
many Australians were optimistic that life would return to normal relatively 
quickly, but that was not the case," said Paula Allen, senior vice president of 
research, analytics and innovation. "Australian employees are falling into a 
pandemic fatigue as they constantly juggle challenges and uncertainties for 
themselves and their families across work, financial and schooling needs. It's 
critical for employers to understand their employees' frustrations and feelings 
of being overwhelmed as they face these unanticipated obstacles and look for 
ways to help them manage their new realities. The numbers we are seeing could 
signal a 'second wave' of mental angst."  

The full Australian report includes more insight on changes to mental stress, 
the impact of a positive outlook on one's emotional state of mind and 
variations of the Mental Health Index(TM) score by demographics, industries and 
regions. The full Australian report can be found at 
https://www.morneaushepell.com/permafiles/93000/mental-health-index-report-australia-august-2020.pdf.


About the Mental Health Index(TM)

The monthly survey by Morneau Shepell was conducted through an online survey in 
English from July 21 to July 31, 2020, with 1,000 respondents in Australia. All 
respondents reside in Australia and were employed within the last six months. 
The data has been statistically weighted to ensure the regional and gender 
composition of the sample reflect this population. The margins of error for the 
survey are +/- 3.2 per cent, valid 19 times out of 20. The Mental Health 
Index(TM) is published monthly, beginning April 2020, and compares against 
benchmark data collected in 2017, 2018 and 2019. 

The Mental Health Index(TM) is owned by Morneau Shepell - the wellbeing company 
that acquired LifeWorks in 2018.

About Morneau Shepell

Morneau Shepell is a leading provider of technology-enabled HR services that 
deliver an integrated approach to employee wellbeing through our cloud-based 
platform. Our focus is providing world-class solutions to our clients to 
support the mental, physical, social and financial wellbeing of their people. 
By improving lives, we improve business. Our approach spans services in 
employee and family assistance, health and wellness, recognition, pension and 
benefits administration, retirement consulting, actuarial and investment 
services. Morneau Shepell employs approximately 6,000 employees who work with 
some 24,000 client organizations that use our services in 162 countries. For 
more information, visit morneaushepell.com.

Contact:  Heather MacDonald, Morneau Shepell, media@morneaushepell.com, 
0011-1-855-622-3327; Mike Jurs, Allison+Partners, mike.jurs@allisonpr.com, 
0011-1-415-875-3050

SOURCE  Morneau Shepell Inc.