-- University of Western Australia deploys the process mapping capabilities 
     of the Nintex Process Platform to accelerate process improvement and 
     underpin business continuity

Nintex, the global standard for process management and automation, today 
announced that The University of Western Australia (UWA) has embarked on the 
deployment of Nintex Promapp(R), the visual and easy-to-use process mapping and 
management capability of the Nintex Process Platform, to support long-term 
continuous process improvement across all its faculties and operations.

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UWA is ranked in the top 100 of universities around the world, based on QS 
World University Rankings 2020, and provides world-class education, research 
and community engagement. It has nearly 24,000 students enrolled across three 
locations in Crawley, Claremont and Albany as well as in satellite educational 
facilities in Kalgoorlie.

The decision to leverage the process mapping capabilities of Nintex Promapp 
follows a requirement by the university for each faculty and operations area to 
document, understand and update their processes as well as support a culture of 
business continuity and improvement.

UWA needed to gain a best practice approach to all end-to-end processes from 
curriculum planning to timetabling and student enrolment, while achieving a 
more standardised approach and managing process variants effectively.

"We looked at several solutions but were impressed with Nintex's ability to 
give us a whole-of-university approach for end-to-end document processes, as 
well as accountability and the tactical ability for all staff to  easily edit 
and update processes," says Emma Bailey, Continuous Improvement Manager, at 
UWA's Office of Service Delivery.

The University of Western Australia chose Nintex Promapp because of the 
software's central information repository where processes and all associated 
documentation can be maintained, and process owners and experts can own updates 
and improvements. 

Processes and procedures are currently being documented in the university's 
finance, HR and brand, marketing and recruitment teams and will roll out across 
campus management thereafter. Nintex Promapp is also supporting faculties with 
distinct requirements such as the Faculty of Health and Medical Sciences , with 
service delivery in podiatry, dental clinics and rural medical placements, 
where the tool will help refine process hierarchies and associated 
documentation for coaching staff. 

"Other benefits of using Nintex Promapp include the ability to easily move 
process hierarchies from a high-level process to a really detailed 
instruction," Bailey says. "The platform enables you to see links across 
processes and identify processes marked up for action. This will deliver a 
high-performance culture that is values-led, collaborative, open and ultimately 
supports all our centralised and remote staff." 

The university predicts that long-term benefits from process management will 
include improved internal and external customer service by being able to 
provide transparency around specific processes. 

"By having processes documented, we will reduce errors, gain efficiencies, and 
provide a standard service delivery," adds Bailey. "Process improvement will 
enable individuals to take responsibility for the processes they own and 
encourage them to provide feedback on processes they're in, leading to greater 
staff satisfaction. We will create a working environment in which staff are 
inspired to give their best in process excellence every day and are motivated 
to be part of UWA's success." 

To experience the ease and power of the Nintex Process Platform for managing, 
automating and optimising processes request a personalised demo at 
https://www.nintex.com/request-demo/. 

Media Contact
Laetitia Smith
Nintex 
laetitia.smith@nintex.com 
cell: +64 21 154 7114 

About Nintex
Nintex is the global standard for process management and automation. Today more 
than 8,000 public and private sector clients across 90 countries turn to the 
Nintex Platform to accelerate progress on their digital transformation journeys 
by quickly and easily managing, automating and optimising business processes. 
Learn more by visiting www.nintex.com and experience how Nintex and its global 
partner network are shaping the future of Intelligent Process Automation (IPA).

Product or service names mentioned herein may be the trademarks of their 
respective owners.

Source - Nintex