-- Cisco Hosted Collaboration Solution Now Available in Europe, Middle East and 
Pacific Regions

Lumen ( 
https://c212.net/c/link/?t=0&l=en&o=2929147-1&h=99736226&u=http%3A%2F%2Fnews.lumen.com%2F&a=Lumen 
) (NYSE: LUMN) has expanded its Cisco Hosted Collaboration Solution (HCS) to 
Europe, the Middle East, Asia and Pacific regions, providing customers with 
simplified IP-based voice, video, and messaging services. 

Logo - https://mma.prnewswire.com/media/1275666/Lumen_Logo.jpg 

To learn more about Cisco HCS, go to 
https://www.lumen.com/en-us/communications/hosted-collaboration-solution.html 

This new cloud-based hosted unified collaboration solution allows customers 
dedicated use of the Cisco Unified Communications Manager (Call Manager) and 
Collaboration Services. Delivered by Lumen, Cisco HCS service includes the full 
Cisco user experience with several levels of redundancy.

Cisco HCS highlighted capabilities include:

    -- Sophisticated voice services based on VoIP. 
    -- Video calling and conference capabilities, all delivered from the 
       cloud. 
    -- Voicemail and integrated messaging– from an IP phone, mobile phone or 
       desktop. 
    -- Single-click instant messaging, phone, and conferencing, using Cisco 
       Jabber. 
    -- Technology to meet and manage meetings and projects from virtually 
       anywhere. 
    -- Cloud-based contact center, with intelligent call routing and next-
       generation agent and supervisor desktops. 
    -- Ability to redirect incoming IP calls to designated phones, move calls 
       between the desktop and mobile phone and use corporate calling 
       features, like conferencing and directories, from their mobile 
       devices.

"It's no longer a luxury to support collaboration needs for employees trying to 
work in a new world – it is essential to the new work experience," said Craig 
Richter, senior director of product development at Lumen. "Cisco HCS brings 
industry-leading capabilities to the Lumen portfolio, so now we can bring great 
customer experiences and quality end-to-end service to a global customer base 
more in need of it than ever."

Cisco HCS has been available in North America since 2014.

About Lumen

Lumen is guided by our belief that humanity is at its best when technology 
advances the way we live and work. With approximately 450,000 route fiber miles 
and serving customers in more than 60 countries, we deliver the fastest, most 
secure platform for applications and data to help businesses, government and 
communities deliver amazing experiences. 

Learn more about the Lumen network, edge cloud, security, communication and 
collaboration solutions and our purpose to further human progress through 
technology at news.lumen.com ( 
https://c212.net/c/link/?t=0&l=en&o=2929147-1&h=3958685755&u=http%3A%2F%2Fnews.lumen.com%2F&a=news.lumen.com 
), LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: 
/lumentechnologies, Instagram: @lumentechnologies and YouTube: 
/lumentechnologies. Lumen and Lumen Technologies are registered trademarks of 
Lumen Technologies, LLC in the United States. Lumen Technologies, LLC is a 
wholly-owned affiliate of CenturyLink, Inc.  

* The Lumen brand was launched on September 14, 2020. As a result, CenturyLink, 
Inc. is referred to as Lumen Technologies, or simply Lumen. The legal name 
CenturyLink, Inc. is expected to be formally changed to Lumen Technologies, 
Inc. upon the completion of all applicable requirements.

SOURCE Lumen Technologies

CONTACT: Tracey Lucas, tracey.lucas@lumen.com, +1-720-888-4443