-- Configurable, low-code Appian Connected Claims can be deployed 
     in weeks to improve customer experience, optimize processes, 
     and compliment core modernization strategies 

As part of today's AppianEUROPE20 virtual conference, Appian (NASDAQ: APPN) 
unveiled Appian Connected Claims ( 
https://c212.net/c/link/?t=0&l=en&o=2948817-1&h=704144240&u=https%3A%2F%2Fwww.appian.com%2Fconnected-claims%2F%3Futm_source%3Dreferral%26utm_medium%3Dpress-release%26utm_campaign%3Dinsurance-2020&a=Connected+Claims 
) for insurers. The suite of integrated, modular applications is designed to 
reduce the operational complexity of insurance claims with a configurable 
approach that delivers real-time, full visibility into the claims lifecycle. 

Appian Connected Claims enables insurers to unify data from their existing 
claims systems and databases (without migrating the data) to create a single 
360-degree view of the customer and the claim. This new visibility addresses 
gaps and inefficiencies in their current claims processes. The result is faster 
claims settlement, and a superior customer experience, while reducing the cost 
of claims processing and accelerating time to close.

Appian Connected Claims is fast to implement and configurable because it is 
built on the Appian Low-code Automation Platform ( 
https://c212.net/c/link/?t=0&l=en&o=2948817-1&h=1263037317&u=https%3A%2F%2Fwww.appian.com%2Fplatform%2F%3Futm_source%3Dreferral%26utm_medium%3Dpress-release%26utm_campaign%3Dinsurance-2020&a=Appian+Low-code+Automation+Platform 
). It can leverage all of the Appian platform's capabilities, including Appian 
Intelligent Document Processing (IDP) and Robotic Process Automation (RPA). IDP 
saves thousands of person-hours per year by eliminating manual form intake, 
using AI to convert unstructured data locked in forms into structured data 
without human intervention. Appian RPA uses bots to access non-API legacy 
systems and accelerate data retrieval and updates across back-end systems. 

Appian is a software leader in the insurance industry vertical. Six of the top 
ten global insurance organizations are Appian customers. Appian is also 
recognized as a leader in software for insurance companies by industry 
analysts. In The Forrester Wave™: Insurance Agency Portals, Q3 2020, Appian 
received the highest scores among all vendors in the Strategy and Current 
Offering categories, and in The Forrester Wave™: Automated Life Insurance 
Underwriting Systems, Q4 2019, the industry analyst noted, "Appian stands apart 
because of its robust process and case management focus." 

Appian Connected Claims presents a superior alternative to costly 
rip-and-replace and build-from-scratch approaches, providing:

     - Data unification across all underlying systems and databases through 
       Appian no-code integration that eliminates the need to migrate any 
       enterprise data 
     - Full 360-degree visibility, enabling partners and external parties 
       to directly engage and collaborate in the claims process 
     - Reduction of claims leakage by enabling insurers to standardize and 
       automate processes across their entire enterprise 
     - Fast deployment in weeks through easy low-code configuration

"Claims optimization is a constant focus for insurers," said Michael Heffner, 
Vice President of Solutions and Industry Go To Market at Appian. "Current 
market conditions make it more urgent than ever to address the inefficiencies 
and lost dollars caused by gaps in processes. Appian Connected Claims unifies 
data, reduces operational complexity, and puts easy change controls directly in 
the hands of the insurer."

For more information on Appian Connected Claims, visit 
www.appian.com/connected-claims.

About Appian

Appian provides a low-code automation platform that accelerates the creation of 
high-impact business applications. Many of the world's largest organizations 
use Appian applications to improve customer experience, achieve operational 
excellence, and simplify global risk management and compliance. For more 
information, visit www.appian.com.

Source - Appian

CONTACT: For Information Contact: Nicole Greggs, Director of Media Relations, 
+1 703-260-7868, nicole.greggs@appian.com