Aligning with the national plan to boost digital inclusivity and fulfill its 
commitment to serve its customers, Globe Telecom has been focusing on improving 
its network infrastructure by expanding its reach through new site builds and 
network upgrades all over the country. 

As part of the national plan in shaping a new normal for the Philippines, the 
country is ramping up the shift into a new, digital economy. Technological 
enhancements to further boost the digital economy can help facilitate 
continuity of businesses and enhance productivity, especially as the country 
aims to thrive in the new normal. At a time when the majority of the 
population's interactions are online, better connectivity is a necessity. 
Following the effects of COVID-19, people were forced to stay home and 
transition to business, academic, and leisure engagements via digital 
technology, and catapulted digital adoption for almost all industries. 

By the third week of March 2020, independent analyst firm Opensignal, observed 
a large week on week increase in the time smartphone users spent connected to a 
Wifi network.[1] Users in the Philippines spend 63.3% of their time on Wifi. 
They reported that this was the largest increase that they have observed across 
all Asian countries under the study.

The mobile landscape in the Philippines comprises 173.2 million users[2] that 
have been known to use 2G and 3G pervasively. Perhaps not anymore, going by the 
latest report from independent analytics firm Opensignal which indicates 4G 
availability has risen to more than 80% as of November 2020[3]. 

The latest data supports Globe's recent campaign to move its customers from 3G 
to 4G/LTE thus improving overall data experience. Globe believes 4G/LTE may yet 
become the new standard for mobile internet in the country, emphasizing that 
customers deserve higher speed and better connectivity. 

"Internet services have become a critical need for many Filipinos. With the 
evolution of mobile technologies, it is high time for our country to have 
4G/LTE everywhere as the basic mobile internet technology used by everyone. And 
for the most demanding mobile uses, 5G is here and now, too. Both 4G and 5G 
were designed for the internet, with 5G designed specifically for new uses such 
as video streaming, mobile gaming, and even IoT. That is why we call on all 
customers who still use 3G for mobile data to make the 4G/5G change -- SIMs and 
handsets -- and see the difference," adds Gil Genio, Globe's Chief Technology 
and Information Officer.

As the PH government called on the telco sector to improve internet services, 
Globe committed to improve customer data experience by aggressively building 
new sites, upgrading existing sites to 4G/LTE using many different frequencies, 
and fast-tracking the fiberization of Filipino homes nationwide. 

The builds, upgrades and optimization efforts are currently underway and will 
continue until the end of 2021. The company committed to spend one billion 
dollars for its network this year.

Globe supports the United Nations Sustainable Development Goal No. 9 which 
highlights the roles of infrastructure and innovation as crucial drivers of 
economic growth and development. Globe is committed to upholding the 10 United 
Nations Global Compact principles and 10 UN SDGs.

For more information, visit www.globe.com.ph.

[1] Analysis in Opensignal insight "Analyzing Mobile Experience during the 
coronavirus pandemic: Time on Wifi", published in March 2020 © 2020 Opensignal 
Limited
[2] Digital 2020: The Philippines report - January 2020: We Are Social
[3] Opensignal Awards -- Philippines: Mobile Network Experience Report November 
2020, based on independent analysis of mobile measurements recorded during the 
period July 1 - September 28, 2020 © 2020 Opensignal Limited 

About Globe Telecom

Globe Telecom, Inc. is a leading full-service telecommunications company in the 
Philippines and publicly listed in the Philippine Stock Exchange with the stock 
symbol GLO. The company serves the telecommunications and technology needs of 
consumers and businesses across an entire suite of products and services 
including mobile, fixed, broadband, data connectivity, internet and managed 
services. It has major interests in financial technology, digital marketing 
solutions, venture capital funding for startups, and virtual healthcare. In 
2019, Globe became a signatory to the United Nations Global Compact, committing 
to implement universal sustainability principles. Its principals are Ayala 
Corporation and Singtel, acknowledged industry leaders in the country and in 
the region. For more information, visit www.globe.com.ph. Follow @enjoyglobe on 
Facebook, Twitter, Instagram and YouTube.

SOURCE:  Globe Telecom