Country for PR: United Kingdom
Contributor: PR Newswire Europe
Wednesday, April 14 2021 - 14:30
AsiaNet
Servify Acquires Europe Based WebToGo, a Provider for Multichannel Self-care and Customer Experience Solutions
MUMBAI, India, April 14, 2021 /PRNewswire-AsiaNet/ --

    Servify, (http://www.servify.tech/) announces the acquisition of key 
businesses of Munich based WebToGo, (https://www.webtogo.de/) a one-stop 
provider for multichannel self-care and customer experience solutions for 
smartphones, tablets and laptops. This acquisition will help Servify further 
strengthen its global footprint both in terms of technology and people. 

    The acquisition brings the two marquee solutions of WebToGo into Servify's 
portfolio -  myhandycheck and wenewa. While 'myhandycheck' is a mobile device 
diagnostics suite using cutting-edge technology, 'wenewa' has the ability to 
identify, diagnose and triage connected devices remotely. Both these products 
have close adjacencies to Servify's core business and will further enhance 
Servify's offerings. The team has also been seamlessly absorbed into Servify 
across Product, Technology and Business functions. 

    "The whole world is undergoing digital transformation with each business 
trying to adapt to this change. It's easier for some but incredibly complex for 
most. Our self-care diagnostics and remote monitoring tools are appreciated for 
their relevance and efficiency. Our integration with Servify will open up new 
avenues and usher in a new era of customer experience," said Peter Duesing, 
(https://de.linkedin.com/in/peter-duesing-03445b)  Founder and CEO of WebToGo 
GmbH.

    "As we set bigger and bolder ambitions for ourselves, we also rely on 
expertise from people who know how to elevate customer experience further. Our 
vision is aligned with that of Peter and his team at WebToGo, and together we 
want to utilise our collective deep domain knowledge and technology prowess. 
There couldn't be a better time than now for this acquisition," added 
Sreevathsa Prabhakar, (https://in.linkedin.com/in/sreevathsap) Founder of 
Servify. 

    Servify works with leading smartphone brands such as Apple, Samsung, 
OnePlus, Xiaomi etc undertaking their Device Protection business and device 
exchange/buyback programs. Servify is headquartered in Mumbai, India and has 
subsidiaries in 8 countries. 

    About Servify

    Servify, the device lifecycle management platform, integrates multiple OEM 
Brands and their sales and service ecosystem to deliver great after-sales 
service experience. Started in 2015, India Headquartered Servify has spread its 
reach in 50+ countries across the globe, partnering with 50+ brands including 
top mobile device brands, retailers, distributors, insurers, service providers 
and carriers. The platform today supports 3mn+ monthly transactions. In just 5 
years of its operation, it already has over 43,000+ retail locations and 
16,000+ service partners integrated with its digital platform. 

    Visit www.servify.tech for more. 

    Logo: https://mma.prnewswire.com/media/1484442/Servify_Logo.jpg 

    Source: Servify
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