Country for PR: United Kingdom
Contributor: PR Newswire Europe
Wednesday, April 21 2021 - 17:00
AsiaNet
Deliverect raises $65 million as it surpasses 30 million orders processed in the last year, equating to more than $1bn estimated order value
GHENT, Belgium, April 21, 2021 /PRNewswire-AsiaNet/ --

Deliverect raises $65 million as it surpasses 30 million orders processed in 
the last year, equating to more than $1bn estimated order value 

-- New investors DST Global Partners and Redpoint Ventures join Series C 
bringing total fundraising to more than $90 million in three years 


Today Deliverect ( https://www.deliverect.com/en-gb/integrations ), a Belgian 
scale-up that connects Uber Eats, Deliveroo, Doordash, Just Eat Takeaway.com 
and more delivery companies directly to restaurants' POS system, announced that 
it has raised $65 million in a Series C funding round from DST Global Partners 
and Redpoint Ventures, as well as existing investors OMERS Ventures, Newion and 
Smartfin. Deliverect's founders also invested in the round.

Logo - https://mma.prnewswire.com/media/1492587/Deliverect_Logo.jpg 

Founded in September 2018, Deliverect has a deep commitment to helping the food 
and hospitality industry thrive. The company will use the new capital to 
continue scaling and helping customers to go online even faster than before by 
providing them with reliable technology to easily manage digital orders, 
including delivery, take-out and in-house dining apps.

From family owned restaurants to large global chains and FMCG brands all over 
the world, Deliverect enables all types of restaurants to easily manage and 
grow their online orders. The platform eliminates the need for restaurant staff 
to monitor multiple devices and manually re-enter orders into their existing 
system, therefore dramatically reducing both staff workload and the probability 
of errors.

Deliverect has processed more than 30 million orders, and is now averaging more 
than one million orders processed per week -- an increase of nearly 750% from 
April 2020. This is estimated to equate to more than $1B in order value and 
provides customers, on average, an increase of 25 percent in revenue, as well 
as an 80 percent decrease in order failures.

Zhong Xu, Co-Founder and CEO at Deliverect: "The hospitality world is in a 
historical moment of change and digitalisation, and the delivery sector has 
become crucial for the survival of this industry. The impact of this funding 
round goes beyond just Deliverect and our team. It's about the restaurants who 
are surviving and thriving despite the challenges of COVID-19. These funds will 
fuel our commitment to providing them with personalised technology to help them 
grow through their online sales and delivery channels. 

"I have been embedded in the restaurant industry from a young age, so I am 
acutely aware of the often-slim margins and the fundamental need to maintain a 
superior customer service experience in order to stay afloat. There is a 
significant need for a solutions-based company that can help restaurants 
overcome these challenges. Deliverect aims to become the global gateway for 
online food ordering and delivery, helping restaurants around the world to 
thrive online. This is a new category and we are proud to say we are the 
leading solution in the market."

This funding will support a bold play across the entire food tech industry. In 
order to address the impact of COVID-19, Deliverect has been on a mission to 
help hospitality businesses rapidly pivot to online delivery and ordering, and 
now, following the re-opening of many restaurant dine-in services across the 
globe, Deliverect is looking to help its customers enable further growth and 
empower control over their business through customer-led product innovation. 

Working with dark kitchens and restaurant chains, Deliverect supports 10,000+ 
establishments around the world, including brands such as Pret a Manger, Taco 
Bell, TimeOut Markets, Taqueria, Le Pain Quotidien and Dishoom, as well as many 
local family run restaurants. In addition, the company works with Unilever, 
which through Deliverect is able to integrate with Deliveroo and Uber Eats, and 
deliver Ben & Jerry's and Magnum ice creams directly to customers.

Joao Almeida, Director, M&A and Commercial Finance for KFC Western Europe: 
"Delivery is very important for KFC. Before the pandemic, delivery was already 
very relevant. We were seeing an increasing number of online delivery orders, 
and it was - and still is - one of the fastest growing channels we had. 
Post-COVID, I can tell you that online sales accelerated even further, and with 
Deliverect, the time that each rider waits for their order at the restaurant 
has decreased. We've also seen a substantial decrease in the number of 
incidents, reducing both missing and incorrect orders. This partnership has 
allowed us to focus on serving the customer with the best chicken in the world, 
while we leave the technical aspects to the experts at Deliverect."

Since Deliverect's Series B in April 2020, the scale-up's team of 50 people, 
spread across Ghent, London, Madrid, Toronto and New York, has more than 
quadrupled to 200 strong and expanded into Dubai, Paris, Edinburgh, Mexico City 
and Amersfoort (Netherlands). This latest round of funding will be used to 
support further R&D and product development, solidify its position in the US 
and continue their international expansion.

Elliot Geidt, Managing Director, Redpoint Ventures: "The explosive rise of 
online food delivery is forcing restaurants to change how they operate. Zhong 
and the Deliverect team are building the tools and infrastructure to help 
restaurants thrive in a world where navigating online food delivery is a matter 
of success or failure.  Zhong has a unique empathy for restaurant owners, an 
unmatched technical understanding of the food delivery tech stack, and a raw 
ambition and vision that leaves us very excited."

Tom Stafford, Managing Partner, DST Global Partners: "Restaurants, consumer 
goods companies and other businesses increasingly want to enable on-demand 
ordering by their customers. But many do not have the tools or technology to 
efficiently work with  on-demand delivery providers. Deliverect is providing 
key software and integrations to enable these businesses to integrate on-demand 
offerings seamlessly. We are excited to partner with the Deliverect team as 
they continue to roll out their technology globally and further develop their 
product offering."

About Deliverect

Deliverect is a SaaS company that simplifies online food delivery management. 
Deliverect seamlessly integrates online orders from food delivery channels 
(Uber Eats, Doordash, Just Eat Takeaway.com, etc.), allowing 10,000+ 
establishments to improve operational service and increase customer 
satisfaction. Operating in over 30 markets around the world, Deliverect is 
trusted by restaurant chains and FMCGs such as Taco Bell, Timeout Market, and 
Unilever, as well as small and midsize restaurants and dark kitchens around the 
world. To find out more information visit www.deliverect.com.

SOURCE:  Deliverect