Country for PR: Hong Kong
Contributor: PR Newswire Asia (Hong Kong)
Wednesday, May 12 2021 - 15:03
AsiaNet
Report Reveals Customers Dominate but Employees Edge Out Investors and the Board as Key Stakeholders, According to Russell Reynolds Associates
MELBOURNE, Australia, May 12, 2021 /PRNewswire-AsiaNet/ --

Report also finds that availability of key talent and skills (61%), uncertain 
economic growth (59%) and changes in consumer behaviour (51%) are key concerns 
among Australia business leaders

Russell Reynolds Associates[ https://www.russellreynolds.com/ ], a global 
leadership advisory and executive search firm, today released its 2021 Global 
Leadership Monitor[ 
https://www.russellreynolds.com/insights/thought-leadership/2021-global-leadership-monitor-leadership-preparedness-road-ahead?rm=Recent%20Articles 
], the first report of its kind to track top business issues and leadership 
preparedness to face them. The findings shed light on the significant 
challenges and impacts business leaders have faced since the start of pandemic, 
as well as their confidence and concerns in navigating the road ahead.

Russell Reynolds Associates surveyed 1,327 business leaders across 53 countries 
and all major industry sectors. The survey highlights several pertinent issues 
for leadership teams, including concern about talent availability, leadership 
softness on issues of ESG and DE&I, and disconnects between boards and 
management teams.  

Despite the challenges and concerns leaders expressed, most respondents 
expressed confidence in their collective ability to handle the residual 
commercial-focused business issues stemming from the pandemic, including 
economic uncertainty, technological disruption and changing consumer behaviour. 

"Leaders have been challenged this last year, and many have succeeded against 
the odds," said Clarke Murphy, CEO of Russell Reynolds Associates. "As leaders 
work on their growth plans, it will be very important that they zero in on 
leadership capability and culture. The long-term ramifications of the pandemic, 
as well as the critical dynamics of ESG and DE&I, will reveal which leadership 
teams have simply been good crisis managers, and which have built the 
foundations for their organisations to emerge stronger."

Australia FINDINGS

Australia:

- Respondents in Australia agree availability of key talent and skills (61%), 
uncertain economic growth (59%) and changes in consumer behaviour (51%) are 
factors that will impact the health of the organisation in the next 12 - 18 
months.

- While most executives believe their organisations are prepared to tackle 
uncertain economic growth (65%) fewer are confident in their ability to tackle 
changes in consumer behaviour (56%)the availability of key talent and skills 
(54%). This echoes with the global results where fewer leaders (55%) feel 
prepared to face challenges with the availability of key talent and skills.

- Australia executives believe that customers (59%) and government (38%) will 
have the greatest impact on the organisation's strategy over the next 5 years.

- Respondents agree that their organisation's executive leadership teams have 
responded effectively to the COVID-19 pandemic (95%), have a strong grasp of 
the competitive dynamics in their industry (83%) and have implemented practices 
to improve diversity, equity and inclusion (73%).

KEY GLOBAL FINDINGS

Some global themes and findings from the report include:

- Employees edge out investors and the board as key stakeholders: Customers 
dominate as the most critical stakeholder group and employees come second 
followed by investors and board.  

- Board and C-Suite disconnect: Four in ten CEOs and other C-Suite leaders 
don't believe the executive team receives good advice and input from the board.

- Leaders growing increasingly interested in new opportunities: 73% of next 
generation leaders are willing to change employers for the right opportunity.

- Confidence in succession strategies low: Only 38% of leaders believe their 
executive leadership team has a successful strategy for C-level succession.

- Talent availability is the top challenge for leaders: 59% of leaders cite 
availability of key talent and skills as a top threat to their business over 
the next year (second only to uncertain economic growth), and it is the concern 
they are least prepared to address.

- Greater alignment needed around ESG, DE&I: 74% of CEOs and board leaders 
agree the leadership team is effectively embracing the opportunities of ESG, 
yet only 57% of other C-suite executives do.

"The challenges highlighted by our analysis will be most successfully addressed 
by leadership teams that prioritise culture, optimise relationships among top 
teams and boards, and manage ESG imperatives as rigorously as they manage 
strategic and operational plans," said Murphy.

GEOGRAPHIC STANDOUTS:

Americas:

- Talent tops the list in the Americas when it comes to external factors 
expected to have the most impact on the health of organisations over the next 
12-18 months, with 60 percent of respondents listing availability of key talent 
and skills as their number one concern. The concern is shared to a similar 
extent in Asia and Europe with 55% and 56% of respondents putting availability 
of talent, just slightly behind concerns around economic uncertainty.

- Executives across countries lack confidence in succession plans, and in the 
U.S. respondents are just as concerned when it comes to having an effective 
strategy for C-Suite leadership succession with only 36% respondents agreeing. 
Combined with high levels of openness to new job opportunities (66%, up 7% from 
pre-pandemic levels), this could create real leadership talent retention risk 
for organisations in the US.

Europe:

- While relatively few leaders noted heightened scrutiny of diversity and 
inclusion as a top 5 issue (11%), of those leaders that did, European 
respondents were much less likely to be confident in their leadership teams 
preparedness to address it. Only 36% feel their organisation's leadership is 
prepared; that's compared to 63% and 67% in the U.S. and Asia respectively. It 
is worth noting that the UK is an outlier within Europe at 62%.

- In Europe, 33% of executives believe that climate change is a leading risk to 
the health of their organisation; in contrast, only 18% of executives in 
America and 9% of executives in Asia share this view.

Asia:

- Sentiment towards company leadership's preparedness to respond to 
technological change is marginally lower in Asia (59%) than in the Americas 
(63%) and notably lower than in Europe (72%).

- Respondents in China (81%) believe their leadership is prepared to respond to 
forthcoming changes in consumer behaviour, that's the highest among a list of 
major markets, with just 66% of U.S. respondents feeling the same level of 
confidence.

To access the report visit: 2021 Global Leadership Monitor[ 
https://www.russellreynolds.com/insights/thought-leadership/2021-global-leadership-monitor-leadership-preparedness-road-ahead?rm=Recent%20Articles 
]

Methodology:

Russell Reynolds Associates surveyed our global network of executives using an 
online/mobile survey in February and March of 2021. 

The 1,327 business leaders we surveyed represent: 

- 53 countries in Africa, Asia, Americas, Europe, Middle East and Oceania. 
- CEOs, C-Level leaders (reporting to CEO), next generation leaders (one to two 
levels below the C-Suite), and board directors. 
- Sectors including Consumer, Financial Services, Healthcare, Technology, 
Industrial and Natural Resources, and Professional and Business Services. 
 
And a variety of business sizes and types:

- 60% with annual revenues of $1billion USD or higher
- 52% with 5,000 global employees or more
- 50% publicly traded, 17% private equity or venture backed, and 28% private 
ownership

About Russell Reynolds Associates

Russell Reynolds Associates is a global leadership advisory and search firm. 
Our 470+ consultants in 46 offices work with public, private and nonprofit 
organisations across all industries and regions. We help our clients build 
teams of transformational leaders who can meet today's challenges and 
anticipate the digital, economic and political trends that are reshaping the 
global business environment. From helping boards with their structure, culture 
and effectiveness to identifying, assessing and defining the best leadership 
for organisations, our teams bring their decades of expertise to help clients 
address their most complex leadership issues. We exist to improve the way the 
world is led. www.russellreynolds.com

SOURCE Russell Reynolds Associates

CONTACT: Joann Chin, +65 9637 2596, Joann.Chin@russellreynolds.com