-- Sydney-based non-bank lender leverages Nintex's process management software 
to efficiently capture processes, manage risk, and support future growth, 
mapping more than 100 business-critical processes

Nintex, the global standard for process management and automation, today 
announced that leading fund manager, Pallas Capital, has deployed Nintex 
Promapp(R), the visual and easy-to-use process mapping and management 
capability of the Nintex Process Platform, as part of an organisation-wide 
drive to streamline workflows and improve operational efficiency.

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Established in 2016, Pallas Capital specialises in the financing of Australian 
commercial real estate, focusing on the mid-market sector. To date, the company 
has undertaken more than $875 million in investments.

"Historically, like many organisations, we relied on a series of manual 
processes to support our company's day-to-day activities," said David 
McGilvray, Head of Operations, Pallas Capital. "However, with Pallas Capital's 
annual business growth rate above 75 per cent, these highly manual and 
paper-based processes were becoming increasingly complex and inefficient."

2021 New Years' goal: drive process improvements and reduce reliance on Excel

To drive process improvements in lending operations, achieve strict regulatory 
compliance, and better manage risk, Pallas Capital sought a process mapping 
software solution that could be leveraged by its employees to easily document 
and collaborate on the company's core processes and reduce the team's reliance 
on Microsoft Excel.

Pallas Capital selected Nintex Promapp(R) ( 
https://c212.net/c/link/?t=0&l=en&o=3216335-1&h=2231782638&u=https%3A%2F%2Fwww.nintex.com%2Fprocess-automation%2Fprocess-mapping%2F&a=Nintex+Promapp%C2%AE 
) and deployed the process management tool in April 2021, which has already 
resulted in the mapping of more than 100 processes, with an additional 100 
processes scheduled for completion within two months.

"We were particularly impressed by Nintex Promapp(R) and the way it empowers 
teams to quickly and easily capture business processes, enabling teams to 
examine processes across the organisation and have them documented in a 
consistent way," said McGilvray. 

Once a process has been fully documented and mapped, it is stored online and 
made readily available to anyone who requires it. This also allows regular 
reviews to be undertaken with improvements easily made, documented and 
communicated.

Expanding on business benefits

Pallas Capital has already begun to enjoy some significant business benefits 
since leveraging Nintex Promapp(R) to drive continuous process improvements. As 
an example, newly-hired staff can rapidly get up-to-speed with the company's 
processes while the productivity of existing Pallas Capital staff has improved 
thanks to visibility into processes. A series of process templates has also 
been created which further improves workflows.

"Nintex has served to enhance our due diligence processes," said McGilvray. 
"This is critical for our business as investment comes down to accurately 
assessing and managing risks."

Pallas Capital is also looking into additional ways in which Nintex will be put 
to work within the company over the coming months. One involves leveraging the 
automation capabilities of the Nintex Process Platform to support the 
development of new technologies within the firm.

“Nintex's complete process management and automation capabilities will help our 
organisation to further automate workflows and support our ongoing growth in 
client numbers and funds under management, ensuring we retain our position as a 
market leader in our sector," McGilvray concluded.

Media Contact	
Laetitia Smith 
Nintex 
laetitia.smith@nintex.com
cell: +64 21 154 7114 	

About Nintex 
Nintex is the global standard for process management and automation. Today more 
than 10,000 public and private sector organisations across 90 countries turn to 
the Nintex Platform to accelerate progress on their digital transformation 
journeys by quickly and easily managing, automating and optimising business 
processes. Learn more by visiting www.nintex.com and experience how Nintex and 
its global partner network are shaping the future of Intelligent Process 
Automation (IPA).

Product or service names mentioned herein may be the trademarks of their 
respective owners.

SOURCE: Nintex