Country for PR: United Kingdom
Contributor: PR Newswire Europe
Wednesday, July 14 2021 - 12:00
AsiaNet
Netcore Cloud's Customer Engagement Platform helps Vietnam e-commerce major, Sendo, boost web and mobile app transactions by over 51%
HO CHI MINH CITY, Vietnam, July 14, 2021 /PRNewswire-AsiaNet/ --

    Netcore Cloud, the leading global full-stack martech company, today 
announced that Sendo, one of the leading e-commerce brands in Vietnam, has 
increased sales on their website and mobile app by over 51%, with its AI-led 
multi-channel customer engagement platform.

    Sendo is the largest home-grown Vietnamese e-commerce retailer and one of 
the top 10 online commerce platforms in Southeast Asia, connecting over 30 
million buyers and 500,000 sellers nationwide. As an app-first e-commerce 
brand, Sendo needed a robust multi-channel marketing platform to personalize 
customer engagement across their website and mobile app. Additionally, since 
Sendo offered multiple limited time-bound sales promotions, they also needed to 
craft and deliver personalized communication to relevant customer segments 
without delay. 

    This tied right back to Netcore's core competency, having been a formidable 
player in the 1:1 customer engagement space for over 20 years. In fact, 75% of 
Asia's unicorns leverage Netcore to effectively engage and retain their 
customers at scale. In response to Sendo's challenges, Netcore's advanced 
customer engagement platform helped them analyze and engage with their 
customers across email, website, and mobile app. These personalized and 
contextual onsite notifications were triggered based on specific user events on 
their website and mobile app - helping them deliver seamless e-shopping 
experiences while also driving 26% of web traffic to their mobile app.

    In addition, Sendo leveraged Netcore Smart Push, an industry-first 
technology to increase app push notification delivery which resulted in a 21% 
increase in app launches. Their time-sensitive app push notification campaigns 
were also delivered at 2X speed; positively impacting engagement and 
conversions.
Duc Pham, Buyer Engagement Director at Sendo, commented, "Netcore Cloud has 
helped us increase app engagement by 21% and overall online transactions by 
51%. Their team has always ensured excellent service levels and has consulted 
us to leverage the best solution for all our business leads."
Abithab Bhaskar, CEO - International Business at Netcore Cloud, further 
elaborated, "The e-commerce industry is witnessing tremendous growth in terms 
of customer acquisition; especially in Southeast Asia. The pressing need to 
engage intelligently with customers to magnify CLTV and retention through 
hyper-personalized experiences is something that Netcore Cloud has excelled in 
over the years. We are delighted to be playing a vital role in Sendo's 
incredible growth story and look forward to helping them scale new heights in 
customer and revenue growth in the future as well."
About Netcore Cloud

    Netcore Cloud is a globally recognized marketing technology SaaS company 
offering a full-stack of martech solutions that help product and growth 
marketers deliver AI-powered intelligent customer experiences across all 
touchpoints of the user's journey. Building a unified view of customers, 
orchestrating omnichannel communication journeys, personalizing the apps and 
websites, optimizing user experience, real-time reporting and providing 
actionable analytics, Netcore Cloud represents an all-in-one solution for a 
marketer. 

    Making successful strides for 20+ years, Netcore Cloud today serves over 
5000 clients spread across 18 countries including India, USA, Germany, Nigeria, 
Singapore, Malaysia, Thailand, Philippines, Vietnam, and UAE, delivering 12+ 
billion emails, and tracking 100+ billion marketing events every month for the 
world's top marketers. Some of the leading brands that trust Netcore Cloud to 
power their customer acquisition, engagement, and retention goals include 
MaxLife Insurance, ICICI Bank, Standard Chartered, Flipkart, Myntra, Miss 
Amara, Airtel, Disney Hotstar, Canon, Puma, Tobi,, Easemytrip, Pizza Hut, and 
McDonalds. 
Backed by products designed to scale and with a focus on ROI, today Netcore 
Cloud stands tall as a leader in martech solutions in Asia and is exponentially 
growing in US, EU, and South America.

    Media Contact:
    Clyds Pascua
    clyds.pascual@netcorecloud.com
    +84939792880

    Hoang Lee
    hoang.lee@netcorecloud.com
    +84703285279
 
    Logo: https://mma.prnewswire.com/media/1495164/Netcore_Cloud_Logo.jpg 

    Source: Netcore Cloud Private Limited 
Translations

Vietnamese