Country for PR: United Kingdom
Contributor: PR Newswire Europe
Wednesday, July 21 2021 - 07:00
AsiaNet
Fuse merges modern learning tech, intelligent search, and predictive performance support to unlock 'knowledge in the flow'
LONDON, July 21, 2021, /PRNewswire-AsiaNet/--

- Learning tech provider announces acquisition and strategic partnership as it 
creates new category with hyper-accessible knowledge in the flow 

- Product innovation forms part of Fuse vision to take 80% of learning content 
out of the course and make it available at the point of need 

- Powered by AI and data, Fuse becomes first '3rd gen' learning and knowledge 
platform 


Fuse (https://www.fuseuniversal.com/), the learning and knowledge platform for 
enterprise that ignites people and business performance, today announces its 
acquisition of performance support platform, PowerGuides 
(https://www.powerguides.net/), as well as a strategic partnership with 
knowledge search specialists, PureInsights (https://pureinsights.com/) - key 
company developments linked to the roll out of an industry-first Knowledge 
Intelligence Engine. 

Fuse's new release will be available to customers in Q3 2021, and features 
intelligent search powered by KI (Knowledge Intelligence) and performance in 
the flow of work - new technologies that work together to recognise the 
learner's problem and guide them to the exact knowledge they need, in context 
and in flow.

The new Knowledge Intelligence Engine crawls and analyses internal knowledge 
(both tacit and explicit) in the same way that Google crawls, indexes, and 
categorises external content. Through its acquisition of PowerGuides, Fuse has 
also added predictive performance support to the new engine, extending it into 
the flow of work via the newly named "Fuse Flow" browser plug-in and desktop 
app.

Commenting on the benefits to customers, Fuse Founder & President, Steve 
Dineen, explained: "By combining Fuse's modern learning technology with 
PureInsight's best-in-class search capabilities and PowerGuide's predictive 
performance support, we've created a new and unique market category - one that 
will deliver measurable performance benefits by shrinking learning time and 
supporting performance at the point of need."

Dineen continued: "The Fuse Knowledge Intelligence Engine uses a variety of AI 
technologies to identify and place the best and most relevant content as close 
to the learner as possible."

"We recognise that this takes the LMS and LXP market in a very new and exciting 
direction and we're delighted to be leading the charge on what we see as the 
future of learning - that is, taking 80% of content out of the course and 
making it available to learners in the flow of work so they can perform their 
job better than ever before," added Dineen.

By enabling access to knowledge in the flow, Fuse's Knowledge Intelligence 
Engine will also help organisations to build their learning culture by:

    -- Increasing learner trust and accuracy by enabling them to quickly find 
       the information they need (for both content in Fuse and systems 
       connected to Fuse) 
    -- Enabling learners to pull exact answers to specific questions, in 
       context and in-flow 
    -- Providing hyper-personalised micro and macro recommendations to help the 
       learner reach the required outcome faster  
    -- Creating hyper-accurate predictions so that the learner can quickly 
       surface the exact knowledge they need (via Fuse Flow) 
    -- Moving all of this capability out of Fuse and residing it within every 
       application a customer uses

Graham Charlesworth, Co-Founder and Managing Director, PureInsights, added: 

"By integrating our search and analytics functionality into Fuse, we've been 
able to make the knowledge held within the customer's corporate brain 
hyper-accessible. 

"Search within Fuse is now highly intelligent, with powerful filtering for 
users. The platform is able to take the learner to the specific part of the 
content that matches their query or problem and they can ask questions and 
quickly find the right answers. That makes knowledge discoverable in a way that 
goes much deeper than just matching content to skills and consumption."
Commenting on Fuse's acquisition of PowerGuides, company founder, Claus 
Lysholm, said: "This is the first time that predictive performance support has 
been integrated with modern learning tech yet we now can't imagine learning 
tech that works in any other way. This technology does the legwork for the 
learner. It delivers consumer-like learning experiences by guiding people from 
a problem to the right knowledge that will help them to solve that problem in 
the best possible way."

Lysholm continued: "Normally the creation of a product like this would cost 
millions to develop and years to get to market but by plugging into Fuse's 
backend, we've not only fast tracked this process, we've also removed 95% of 
the build cost. Because of that, Fuse can implement quickly and customers see 
rapid benefits."

Lysholm has now joined the Fuse team as Technical Manager. 

Concluding, Dineen added: "Where first-gen LMS was record-keeping centric, and 
next-gen was content management and course-centric, we can now say that Fuse, 
powered by Knowledge Intelligence, is the first '3rd-gen' knowledge and 
learning platform."

About Fuse 

Fuse is the learning and knowledge platform that sparks active engagement and 
ignites people performance. It is used by more than 120 enterprises around the 
world - including Vodafone, Panasonic, Scandic, Avon, Mazda and BAe - and 
connects people with the knowledge and expertise they need to acquire new 
skills and achieve high performance at work. 

Additional Resources 

Learn more about Fuse on the website 
(https://www.linkedin.com/company/fuseuniversal/).  
Follow Fuse on Twitter (https://twitter.com/Fuseuniversal) and LinkedIn 
(https://www.linkedin.com/company/fuseuniversal/).

Photo - https://mma.prnewswire.com/media/1577746/Fuse_Flow.jpg

Fuse PR contact:
Sally McDonald
Onboard PR
+44 (0)7507 409330
sally.mcdonald@onboardpr.com 

SOURCE  Fuse