Country for PR: United Kingdom
Contributor: PR Newswire Europe
Wednesday, July 28 2021 - 20:30
AsiaNet
Infosys Unveils Product-Centric Value Delivery Model Using Agile and DevOps to Strengthen Customer Centricity and Accelerate Business Outcomes
BENGALURU, India, July 28, 2021 /PRNewswire-AsiaNet/ --

- New research released by Infosys Knowledge Institute identifies seven Agile 
levers that can deliver 63 percent higher chance of business growth

    Infosys [https://www.infosys.com/en.html] (NSE: INFY) (BSE: INFY) (NYSE: 
INFY), a global leader in next-generation digital services and consulting, 
today unveiled a new set of Enterprise Agile DevOps capabilities that will help 
businesses strengthen customer centricity and innovation. Key among them are 
the product-centric value delivery model and the data-centric live engineering 
approach that helps enterprises drive business value faster while being secure 
by design. With the product-centric value delivery model, enterprises can 
transform the way they develop and deliver products and services by reimagining 
customer journeys, with agile product teams bringing these to life. Through the 
data-centric live engineering approach enterprises can increase the speed of 
outcomes by using the power of advanced analytics and AI to generate 
persona-based actionable insights. 

    According to a recent Infosys Knowledge Institute study titled 'Agile Radar 
2021: Drive Business Value Faster', 74 percent of C-suite and IT executives, 
across US and Europe, invest their money in product management, underlining it 
as a key business priority. DevSecOps emerged as a top area of investment among 
CIOs to ensure faster business decisions through AI and ML-driven customer 
insights. The research also revealed that companies who implemented seven Agile 
levers i.e., customer insights to strengthen customer journeys, organizing 
teams around the customer, collaboration across functional boundaries, 
instituting self-organized teams, upskilling the workforce, using Agile 
workspaces and collaboration platforms for remote working, reported a 63 
percent higher chance of growth, ahead of their peers. 

    With a lean based value stream approach, supplemented by customer 
experience design and product management capabilities, Infosys helps clients 
re-imagine their customer journeys and setup integrated product teams to drive 
accelerated business outcomes. To this point, Infosys' Agile Radar study draws 
emphasis on how product-centric value delivery levers such as 'customer 
insights to strengthen customer journeys', 'focusing on products rather than 
functions', and 'MVP (minimal viable product) based funding' can augment 
business performance.

    Infosys' integrated Agile & DevOps framework is designed to address agility 
needs of enterprises, across all technology stacks and types of work. Infosys 
DevSecOps Platform helps bake in security within the value stream.

    Christian Bayer, Head of ERP and Data & Analytics, Syngenta Group said, "In 
our endeavor to be more innovative, more responsive to business change and to 
be cost effective, we decided to adopt an agile-first approach to transform our 
SAP services. Infosys partnered with us and brought onboard its proven 
next-generation service delivery Agile framework for executing a phased 
transformation journey. I am very proud of what we achieved. We have reduced 
business disruptions by half, with service requests being delivered 80 percent 
faster, turnaround time improved by 45 percent, and all this with 33 percent 
cost reduction in the first year. We worked together as a team to become truly 
agile in SAP."

"Today, enterprises are looking to significantly accelerate their digital 
journeys to realize business value faster," said Ravi Kumar S, President, 
Infosys. "Forward thinking firms are now evolving to a product centric 
operating model to ingrain customer centricity, business agility and innovation 
in the fabric of their organizations. Building product management and 
experience design capabilities are becoming the need of the hour. At Infosys, 
we leverage our wide range of Enterprise Agile DevOps platforms, expertise, and 
tools to help clients create new ways of collaboration, orchestrate, and 
deliver products and solutions against robust business outcomes." 

    For more details on Infosys Enterprise Agile DevOps offering, please visit: 
https://www.infosys.com/services/agile-devops.html 

    To know more about the Agile Radar 2021 study, please visit: 
https://www.infosys.com/services/agile-devops/insights/agile-radar-2021.html 

    Methodology

    For the Agile Radar 2021: Drive Business Value. Faster., Infosys surveyed 
1,000 business and IT executives across 7 industries and 7 regions and had many 
interesting findings to support these hypotheses.

    About Infosys

    Infosys is a global leader in next-generation digital services and 
consulting. We enable clients in more than 50 countries to navigate their 
digital transformation. With over four decades of experience in managing the 
systems and workings of global enterprises, we expertly steer our clients 
through their digital journey. We do it by enabling the enterprise with an 
AI-powered core that helps prioritize the execution of change. We also empower 
the business with agile digital at scale to deliver unprecedented levels of 
performance and customer delight. Our always-on learning agenda drives their 
continuous improvement through building and transferring digital skills, 
expertise, and ideas from our innovation ecosystem.

    Visit www.infosys.com to see how Infosys (NSE, BSE, NYSE: INFY) can help 
your enterprise navigate your next.

    Safe Harbor
 
    Certain statements in this release concerning our future growth prospects, 
financial expectations and plans for navigating the COVID-19 impact on our 
employees, clients and stakeholders are forward-looking statements intended to 
qualify for the 'safe harbor' under the Private Securities Litigation Reform 
Act of 1995, which involve a number of risks and uncertainties that could cause 
actual results to differ materially from those in such forward-looking 
statements. The risks and uncertainties relating to these statements include, 
but are not limited to, risks and uncertainties regarding COVID-19 and the 
effects of government and other measures seeking to contain its spread, risks 
related to an economic downturn or recession in India, the United States and 
other countries around the world, changes in political, business, and economic 
conditions, fluctuations in earnings, fluctuations in foreign exchange rates, 
our ability to manage growth, intense competition in IT services including 
those factors which may affect our cost advantage, wage increases in India, our 
ability to attract and retain highly skilled professionals, time and cost 
overruns on fixed-price, fixed-time frame contracts, client concentration, 
restrictions on immigration, industry segment concentration, our ability to 
manage our international operations, reduced demand for technology in our key 
focus areas, disruptions in telecommunication networks or system failures, our 
ability to successfully complete and integrate potential acquisitions, 
liability for damages on our service contracts, the success of the companies in 
which Infosys has made strategic investments, withdrawal or expiration of 
governmental fiscal incentives, political instability and regional conflicts, 
legal restrictions on raising capital or acquiring companies outside India, 
unauthorized use of our intellectual property and general economic conditions 
affecting our industry and the outcome of pending litigation and government 
investigation. Additional risks that could affect our future operating results 
are more fully described in our United States Securities and Exchange 
Commission filings including our Annual Report on Form 20-F for the fiscal year 
ended March 31, 2021. These filings are available at www.sec.gov. Infosys may, 
from time to time, make additional written and oral forward-looking statements, 
including statements contained in the Company's filings with the Securities and 
Exchange Commission and our reports to shareholders. The Company does not 
undertake to update any forward-looking statements that may be made from time 
to time by or on behalf of the Company unless it is required by law.

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    Source: Infosys