Country for PR: China
Contributor: PR Newswire Asia (China)
Tuesday, August 31 2021 - 10:30
AsiaNet
Cross-border merchants using WeChat Pay witness 900% jump in transactions despite downtrend
TOKYO, Aug. 26, 2021 /PRNewswire-AsiaNet/ --

Hobbled by the pandemic, the flow of outbound tourists has almost come to a 
halt. Data show that the number of visitors from abroad to Japan totaled 96,300 
in the first half of this year, a sharp drop of 99.4% compared to the same 
period in pre-pandemic 2019. This has had a huge impact on a large number of 
Japanese retailers.

In response to the sluggish cross-border tourism and the challenges facing the 
retail industry, WeChat Pay recently joined hands with merchants in Japan to 
roll out a Tokyo Parkour for Discounts-themed event, helping local merchants 
expand their online channels in China, attract more customers, and finally 
realize growth despite the ongoing downtrend. The effort has given Chinese 
shoppers access to affordable, high-quality Japanese goods. During the event, 
user traffic on merchant Mini Programs surged by 6,459%, while the number of 
transactions skyrocketed some 900%.

Transactions increased 900%, driving cross-border growth for local merchants

"I've received a big-amount coupon! Come on, girls!" one Chinese shopper 
passionately exclaimed in the message where she explained how to play the Tokyo 
Parkour mini game. Users who participate in the game via the WeChat Pay event 
can receive a voucher worth up to RMB88 without restrictions when visiting the 
Japanese websites. With the discount in hand, the shopper visited the special 
online page selling the Japanese goods, and stocked up on some of her favorite 
items. "I can't believe that I could find the stores in WeChat Mini Programs 
that I liked most during my earlier visit to Japan. I cannot go to Japan due to 
the pandemic, but I still can buy something from there online. This is really 
amazing."

https://mma.prnewswire.com/media/1601611/image.jpg

The event the Chinese shopper participated in was the just-concluded Tokyo 
Parkour for Discounts promotion, which showcased Hankyu Hanshin Department 
Stores, Don Quijote, Tsuruha Drug, Sapporo Drug Store, Isetan Mitsukoshi, Kyoto 
Selection Mall and Gifu Prefecture Cross-Border Mall, among other merchants.

During the 7-day campaign, the number of visitors on Mini Programs jumped by 
6,459%, while transactions witnessed a nine-fold hike. Moreover, new visitors 
and new visitors completing sales on Mini Programs accounted for 80% or more of 
the activity in the two categories. Many merchants successfully enhanced their 
brand awareness and watched their businesses grow as they attracted a 
substantial number of new customers, injecting new vitality into Mini Programs. 
Notably, the average daily exposure received by Mini Program stores during the 
event was four times the average daily number of Chinese tourists visiting 
Japan before the onset of the pandemic. This also reflected the growing 
preference among Chinese shoppers to buy their favorite Japanese products 
online, given the restrictions imposed by the pandemic.

"The campaign worked really well! WeChat Mini Programs helped merchants 
directly offer preferential prices and quality services to shoppers. Genuine 
communications and interactions make it easier to win the trust of consumers. 
Chinese buyers insist on authentic goods, and the accumulated good reputation 
facilitates the conversion of new customers. The rapid growth of WeChat Mini 
Programs will usher in a new era of e-commerce," said a spokesperson for 
Tsuruha Drug.

WeChat Pay opens online access to digital cross-border direct marketing

In the context of the pandemic, WeChat Pay, with 1.25 billion monthly active 
users, has increasingly become the first choice for merchants who wish to 
connect to the market, with ever more merchants choosing the WeChat Mini 
Program ecosystem as the vehicle for their online business. During the Tokyo 
Parkour for Discounts promotion, WeChat Pay not only delivered a fun game 
experience to Chinese users, but also boosted business growth for merchants by 
satisfying their diverse needs for online transaction scenarios and effectively 
providing them exposure, traffic flow and growth.

WeChat Pay's massive traffic numbers and the support it offers through its own 
promotional campaigns, provides merchants with a variety of marketing options, 
such as Mini Program live streaming, video accounts, WeChat address 
authorization, exclusive merchant pages designed to reach shoppers in specific 
overseas market, and other forms of market support, helping Japanese merchants 
grow their online businesses. Next, WeChat Pay plans to assist domestic 
cross-border merchants in achieving smart operations.

Amid the pandemic, the venue where Japanese products are sold has shifted to 
cross-border e-commerce, according to a report by Nikkei Online. Statistics 
from the Japan External Trade Organization shows that the volume of 
transactions through the cross-border e-commerce management and supervision 
platforms of China Customs in 2020 increased by 63% when compared to 2019.

Contact: Damon, damonzeng@tencent.com

Source:  WeChat

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