Country for PR: Hong Kong
Contributor: PR Newswire Asia (Hong Kong)
Wednesday, September 08 2021 - 11:36
AsiaNet
Everise bets big in Asia
SINGAPORE, Sept. 8, 2021 /PRNewswire-AsiaNet/ --

Everise announces plans to launch a Digital Innovation Hub in Singapore and add 
700 jobs in Malaysia, Japan, and Singapore by the end of the year 

Everise, a US-based global customer experience company, announces plans to open 
a Digital CX Innovation Center in Singapore. Along with focused investments in 
Malaysia and Japan, Everise plans to add a total of 700 jobs by the end of the 
year.

Everise has experienced strong revenue CAGR growth of 33% over the last 3 years 
and will employ 15,000 people globally in 7 countries by the end of 2021. 
Everise previously operated in Malaysia and Japan in a joint-venture, but 
Everise exited the joint-venture on August 26, 2021 to drive the business 
itself.

Everise has already recruited 300 native Asian language speakers in Kuala 
Lumpur and Japan to support its multinational technology clients, and this will 
grow to 600 by the end of the year. In Japan, Everise is pioneering the 
work-at-home as a service model.

In Singapore, Everise will establish a Digital CX Innovation Center, for 
high-growth companies in the Southeast Asian region, as well as to service its 
US-based clients that wish to economically scale omnichannel customer 
experiences in Asia. For example, using Everise's proprietary exageâ„¢ 
(https://weareeverise.com/exage/ecosystem/) technology ecosystem, Everise can 
pair its integrated Automation and Artificial Intelligence solutions with 
hybrid customer support services to deliver an agile solution that optimizes 
both people and technology to deliver customer experiences.

"Over the past three years we have seen the opportunity to expand our services 
in Asia. Companies that are rapidly growing and new market entrants have demand 
to deliver innovative, multilingual brand experiences," says Everise founder 
and CEO, Sudhir Agarwal 
(https://weareeverise.com/our-leadership/sudhir-agarwal/). "We also intend to 
open a first-of-its-kind center for innovation for our regional clients in 
Singapore in the last quarter of 2021."

Singapore is a greenfield project, and the company plans to employ 100 
Singaporeans by the end of the year and 400 by the end of 2022.

Over the past two years, Everise has received a great deal of peer recognition 
(https://medium.com/everise/peers-agree-everises-culture-and-technology-are-awar
d-worthy-158d22bf30b3) in the form of multiple awards lauding their technology, 
people-first culture, and business management strategy. Founder and CEO Sudhir 
Agarwal has been named Executive of the Year and Outstanding Leader in several 
prominent awards schemes, as well as Business Insiders Top 100 People 
Transforming Business.

Everis is also an employer of choice, receiving the highest rating in the 
industry on employee review website Glassdoor.

About Everise

Everise is a global technology-enabled customer experience firm with expertise 
in healthcare and technology industries. The Company's unique approach combines 
customer and technical support services with AI, robotic process automation, 
analytics, and secure cloud-based technology. Some of the world's most loved 
brands have products and services that are perfected, protected, supported, and 
sold by Everise. To learn more visit: https://weareeverise.com/

Source: Everise

Image Attachments Links:

   Link: https://iop.asianetnews.net/view-attachment?attach-id=400046

   Caption: Sudhir Agarwal, Founder and CEO of Everise

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