Leading Solutions for Business Process Optimization, Change Intelligence, Test 
Management and Test Automation Support Global IT Initiatives for Centralized 
Operations and Superior E-Commerce Experiences

Panaya, the industry leader for SAP S4/HANA Change Intelligence and Test 
Management solutions, and Worksoft, the industry's leading provider of 
end-to-end enterprise automation for packaged applications, announced today 
that their joint solution has been selected by Shiseido, one of the world's 
largest cosmetics manufacturers, to accelerate and de-risk their SAP S/4HANA 
implementation as part of their unified global e-commerce strategy. The 
Cosmetics powerhouse Shiseido chose Panaya and Worksoft's fully integrated 
solution delivering market-leading automated process discovery and testing, 
Impact Analysis and test management to futureproof and expedite their move to 
S/4HANA at a significantly higher ROI than other leading testing solutions the 
company considered. The Panaya and Worksoft solution seamlessly links changes 
to automated testing of business processes, resulting in up to a 99% reduction 
in defect risk, 98% reduction in test scope and 85% reduction in testing time.

The implementation of the joint solution from Panaya and Worksoft aligns with 
the goals of Shiseido's worldwide business transformation program, known as the 
FOCUS Program ("First One Connected & Unified Shiseido"), a digital 
transformation initiative to centralize the management of global IT operations 
and standards across its 38 countries to drive growth in a post-digital era 
with a focus on superior customer experiences. 

"The ability to change and adapt our IT systems with maximum speed has become 
imperative to keeping pace with an evolving marketplace and shifting consumer 
demands for digital experiences. With deep SAP expertise and superior 
functionality, the joint solution from Panaya and Worksoft is an ideal fit for 
our FOCUS Program to help us analyze our changes, get real-time reporting, and 
accelerate and automate our testing", said Venkatesh Somasundaram, Global 
Business Solution Lead of the Focus Program at Shiseido. "The solution allows 
us to accelerate transformation while maintaining the superior quality our 
customers expect from Shiseido. Given our six-year relationship with Panaya and 
after evaluating other leading testing tools, the fully integrated solution 
from Worksoft and Panaya was the clear choice to match the velocity of our 
program by keeping risks of deployment under control."
"Panaya and Worksoft were key enablers to accelerate our testing automation as 
we migrating to a single global IT platform in Shiseido, under the FOCUS 
program", added Francois Keet, Vice President, Business Transformation at 
Shiseido.

"We're pleased to continue to assist multinationals like Shiseido to keep one 
step ahead of their SAP S4/HANA rollout," said Zinette Ezra, Chief Product 
Officer at Panaya. "With so many unknowns in an S/4HANA migration project, 
ensuring zero defects when going live while optimizing cost and quality can 
make a tough project that much easier," she concluded.

"Change Intelligence from Panaya combined with our Connective Automation 
delivers the industry's most robust and effective way for enterprises to 
futureproof change and eliminate risk in major digital transformation projects 
like S/4HANA," said Worksoft chief product and strategy officer, Shoeb Javed. 
"With the join solution in place, Shiseido has the ability to analyze changes, 
get real-time reporting, and automate testing—at the pace of innovation their 
forward-thinking strategies requires."

About Shiseido
Founded in 1872, Shiseido is a Japanese multinational personal care company, 
and one of the oldest cosmetic companies in the world. Operating in over 120 
countries and regions, with over 33,000 employees worldwide, Shiseido is the 
fifth largest cosmetics company in the world. For more information, please 
visit www.shiseido.com. 

About Panaya
Panaya enables organizations to accelerate application change and continuously 
deliver innovation with its Change Intelligence Platform. Panaya, a certified 
SAP partner, provides cloud-based application delivery and testing solutions to 
ensure collaboration between Business and IT. Enabling enterprise agility with 
faster release velocity and uncompromising quality, Panaya delivers an 
optimized user experience with end-to-end visibility of the application 
lifecycle. Since 2008, 3,000 companies in 62 countries, including a third of 
the Fortune 500, have been using Panaya to deliver quick quality change to 
enterprise ERP and CRM applications. For more information, contact Panaya at 
marketing@panaya.com or visit www.panaya.com. For media inquiries, contact Dana 
Averbouch, daverbouch@panaya.com.

About Worksoft
Worksoft, a certified SAP partner, provides Connective Automation for the 
world's largest organizations, automating the full lifecycle of a business 
process from discovery to testing to RPA. Our codeless automation empowers QA 
teams and global leaders to deliver flawless applications faster and more 
efficiently with the ability to repurpose automation for RPA in production for 
maximum scalability. This enables Fortune 1000 companies to accelerate delivery 
for their mission-critical business applications like SAP, Oracle, Salesforce, 
Workday®, SuccessFactors, ServiceNow, and more. Recognized by global enterprise 
customers and top system integrators as the gold standard for SAP testing, 
Worksoft automation is embedded into their ERP practices to support their 
Agile, DevOps, and SAFe methodologies and accelerate digital transformations. 
For more information, contact Worksoft at info@worksoft.com or visit 
www.worksoft.com. For media inquiries, contact Liz Blackman, 
eblackman@worksoft.com, or +1 (972) 993-0425.

SOURCE: Panaya and Worksoft