Country for PR: United States
Contributor: PR Newswire New York
Thursday, October 28 2021 - 01:00
AsiaNet
ActionIQ Launches Industry-First Fully Integrated Real-Time Customer Experience Solution
NEW YORK, Oct. 28, 2021 /PRNewswire-AsiaNet/ --

ActionIQ, ( 
https://c212.net/c/link/?t=0&l=en&o=3336549-1&h=2295488696&u=https%3A%2F%2Fwww.actioniq.com%2Fwhat-is-cdp%2F%3Futm_source%3Dreferral%26utm_medium%3Dpr%26utm_campaign%3Dseries_C&a=ActionIQ%2C 
) the leading Enterprise Customer Data Platform (CDP), today announced the 
general availability of ActionIQ Real-Time Customer Experiences (RTCX). With 
RTCX added to ActionIQ's proprietary CDP technology, B2B and B2C brands are now 
able to orchestrate more intelligent experiences in real time leveraging the 
entire customer profile -- increasing customer loyalty, retention and lifetime 
value.

Logo - https://mma.prnewswire.com/media/1276383/ACTIONIQ_Logo.jpg 

ActionIQ RTCX integrates real-time capabilities throughout the full spectrum of 
CX operations -- something not found in other CDPs or marketing clouds. By 
integrating the complicated and time-consuming process of real-time 
activations, ActionIQ RTCX reduces operational costs while delivering superior 
experiences across all customer touchpoints.

Key real-time features of ActionIQ CDP include:

    --  Native real-time data collection and enrichment with first- and third-
        party sources via ActionIQ Tag ( 
https://c212.net/c/link/?t=0&l=en&o=3336549-1&h=2720374099&u=https%3A%2F%2Fwww.actioniq.com%2Fresources%2Factioniq-tag%2F&a=ActionIQ+Tag 
) 
    --  Machine learning-powered real-time identity stitching and resolution 
        with the full historical customer profile via ActionIQ PersonMatch 
    --  Real-time decisioning and omnichannel activation based on the full 
        customer profile via ActionIQ Triggers 

ActionIQ RTCX beta testers successfully improved customer experience around a 
variety of user-triggered events, such as abandoned shopping carts, account 
updates, new registrations and more. Moving forward, ActionIQ RTCX will support 
additional use cases, such as call center support and web personalization for 
ads and offers. 

"With RTCX, ActionIQ clients can now deploy dynamic, real-time experiences 
seamlessly across every channel where they interact with their customers," said 
Justin DeBrabant, Vice President of Product at ActionIQ. "No other solution 
comes close to the simplicity, speed and scalability of ActionIQ's real-time 
capabilities."

For more information about ActionIQ RTCX, visit 
https://www.actioniq.com/real-time/. 

About ActionIQ
ActionIQ  ( 
https://c212.net/c/link/?t=0&l=en&o=3336549-1&h=2811160669&u=https%3A%2F%2Fwww.actioniq.com%2Fwhat-is-cdp%2F%3Futm_source%3Dreferral%26utm_medium%3Dpr%26utm_campaign%3Dseries_C&a=ActionIQ+ 
)is at the center of a data-driven revolution that is changing the way brands 
think about customer experience, digital transformation and the value of 
customer data as a core corporate asset. We concentrate on solving enterprise 
data challenges so that teams are empowered to create authentic customer 
experiences across all brand touchpoints. ActionIQ helps G2000 companies by 
connecting their first-party customer data, providing an easy-to-use interface 
for business users to access customer insights and enabling customer experience 
orchestration across channels. To learn more, visit https://ActionIQ.com.

Media Contact

Laura Goldberg
LBG Public Relations for ActionIQ
laura@lbgpr.com
+1-347-683-1859

SOURCE: ActionIQ