Country for PR: United States
Contributor: PR Newswire New York
Thursday, November 18 2021 - 10:51
AsiaNet
Law Offices of Gary R. Carlin APC Files International Class Action Against Datto
LONG BEACH, Calif., Nov. 18, 2021 /PRNewswire-AsiaNet/--

A class action filed in US District Court for the Central District of 
California, on October 27, 2021 alleges that Datto purposefully, willfully, and 
knowingly committed consumer fraud and violated multiple consumer protection 
laws.

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Datto purchased Open Mesh. Open Mesh induced customers and distributors to buy 
networking hardware with a promise of a free "Lifetime Cloud License" for the 
cloud-based network controller platform "CloudTrax" which the hardware requires 
to operate. This included maintenance, automatic firmware updates, and 
support.  

Datto allegedly defrauded consumers and distributors out of the value of their 
purchases by disabling the free automatic firmware updates, maintenance, and 
support for the hardware.

Removing this functionality of the hardware renders it useless for the purposes 
it was advertised for and sold to distributors and consumers to use it in their 
businesses, for example, hotels, apartments, retail stores, restaurants, small 
and medium sized business, and just about anywhere else.

Datto then offered consumers and distributors to move their Open Mesh hardware 
to Datto's CloudTrax, to regain this functionality if they pay a monthly fee. 
Datto's CloudTrax is essentially the same as Open Mesh CloudTrax.

The lawsuit also alleges that Datto failed to provide duty of care to the 
customers and distributors, violated the unfair business practice act, violated 
the consumer legal remedies act, breached their contracts, breached implied 
warranty of merchantability, intentionally misrepresented themselves, and 
caused harm to their customers and distributors when their ability to use the 
product they purchased was forcefully taken away from them.

Plaintiffs and class members suffered a loss of economic gain and subsequently 
also suffered other financial loss due to Datto's alleged false advertising and 
deception.

The case is Dinnerman et al v. Datto, Inc et al, 8:21-cv-01771-JVS-DFM. 

The plaintiffs, Joshua Dinnerman and Paul Feinberg, are represented by the Law 
Offices of Gary R. Carlin APC, a Long Beach, CA based law firm. 

If you have suffered losses or damages by Datto's practices and would like to 
join the Datto class action, or if you have any questions, please contact the 
Law Offices of Gary R. Carlin APC by email at info@dattoclassaction.com, or 
through their website at https://www.dattoclassaction.com.
 
SOURCE: Law Offices of Gary R. Carlin APC
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