- The Singapore-based Voice AI start-up has secured additional funding months 
after its Series A round to maintain global growth

AI Rudder, the leading voice artificial intelligence start-up, today announced 
it has closed a US$50 million Series B funding round, bringing total funding in 
the last 12 months to US$60 million. New investors Tiger Global, Coatue, Cathay 
Innovation, First Plus and VenturesLab participated and were joined by previous 
investors Sequoia Capital India and Huashan Capital.

Founded in 2019, AI Rudder develops advanced voice AI technology to help 
businesses solve B2C communication challenges across a range of different 
industries, including banking and finance, fintech, insurance and e-commerce. 
Today, more than 200 companies around the world use its platform to supercharge 
their customer experience by augmenting human agents with AI voice assistants 
to maximise profits, efficiency and scalability.

"Advancements in machine and deep learning technologies are opening new 
possibilities for Voice AI to be more human-like. This fresh infusion of 
capital will support continuous enhancements to our suite of products, enabling 
our clients to deliver more frictionless digital experiences to their 
customers. The ubiquity of technology and SaaS has allowed us to impact 
businesses across continents – in countries like Mexico, Kenya, Australia and 
beyond. We're excited to lead this next phase of growth into new territories 
and industries to supercharge omnichannel customer experiences for our 
clients," said Kun Wu, Co-Founder and Managing Director, AI Rudder.

Global demand for responsive customer service brought about by the pandemic has 
skyrocketed growth for the company. Over the last year, AI Rudder experienced a 
surge of growth, with an impressive 400% year-on-year increase in revenue. 
Additionally, the company's Annual Recurring Revenue (ARR) also increased three 
times in 2021 due to a growing client roster.

"We have been looking to invest in companies using AI to reimagine the customer 
experience.  Through its global first approach and rapidly growing TAM, AI 
Rudder's position within the rapidly growing global conversational AI 
marketplace fit squarely into our thesis," said Nicolas du Cray, Partner, 
Cathay Innovation.  "Once we discovered that a number of our portfolio 
companies rely heavily on their technology to deliver game changing customer 
experiences – we had to back the company.  We are incredibly fortunate to have 
the opportunity to help AI Rudder as they revolutionise the customer experience 
for the world's brands."

To power this next phase of growth, the company will use the proceeds from the 
investment round to double its headcount, enabling job creation for highly 
specialised and sophisticated roles in technology across the region. The fresh 
funds will also be used to build on the company's strong growth, including 
serving more clients and increasing its global presence. Currently, the 
platform supports more than 15 languages including English, Bahasa, Chinese, 
Hindi, Spanish, Tagalog, Tamil, Thai, Vietnamese, and plans are in place to add 
Arabic, Cantonese, French, German, Japanese, Korean and Portuguese to better 
support multinational companies.

About AI Rudder

AI Rudder empowers customer voice communications with a new generation of 
technology to build stronger connections between companies and their customers. 
Using AI-driven automation to supercharge Customer Experiences, AI Rudder helps 
companies around the world improve the scale, speed, and quality of their 
customer interactions and drive user satisfaction. Headquartered in Singapore, 
AI Rudder also has offices in Shanghai and Jakarta.

SOURCE:  AI Rudder

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   Caption: AI Rudder's Executive Leadership Team