Gefen [https://gefentechnologies.com] (ASX: GFN) is introducing a new 
capability to the platform called "Managed by." The Managed by capability 
allows agents to retain their ownership over customers - but grant another 
agent or another department in the Arena access and acting rights on the 
customer.

Customers are agents' most valuable asset. The agents protect and nourish them. 
But agents are limited in their capacity to increase the share of wallet - the 
customer's coverage and variety of financial and insurance services managed by 
them. Each agent specializes and is sometimes licensed to sell and service a 
particular variety.

Agents can now collaborate on products and services, share commissions and 
outsource operations - while maintaining full control and visibility to what 
was done, when and by whom. With all calls, emails and other customer 
transactions kept on record in one place - the agent does not need to rely on 
"trust" and can maintain full ownership on their asset.

Furthermore - as the Managed by capability is tightly coupled with Gefen's GQL 
AI engine (Genetically Qualitative Learners - the platform's ability to harness 
expert intuition into digital decision making) - customers can go into a 
managed group in bulk (high potential, showed interest in a service, requires 
retention) based on complex business strategy and goals.

The Managed by capability is now available on all operations, on the web and 
mobile apps.

For further information, please contact:
Investor & Media Enquiries 
Gefen International AI LTD [https://gefentechnologies.com]
Orni Daniel, Co-CEO 
info@gefen.online 

Source: Gefen International