Country for PR: United States
Contributor: PR Newswire New York
Tuesday, March 15 2022 - 07:05
AsiaNet
Waste Management Improves Customer Experiences with Nintex
AUCKLAND, New Zealand, March 15, 2022 /PRNewswire-AsiaNet/ --

- New Zealand's leading recycling and waste management provider delivers 
improved customer value by leveraging Nintex Promapp(R) to create an internal 
culture of innovation, development, compliance and accountability 

Nintex, the global standard for process intelligence and automation, announced 
today that Waste Management, New Zealand's leading materials recovery, 
recycling and waste management provider, has improved nearly 50 processes 
across the company's four operating business divisions by standardising on 
Nintex Promapp(R) ( 
https://c212.net/c/link/?t=0&l=en&o=3471252-2&h=3015511579&u=https%3A%2F%2Fwww.nintex.com%2Fprocess-automation%2Fprocess-mapping%2F&a=Nintex+Promapp%C2%AE 
) for business process management and optimisation.

Logo - https://mma.prnewswire.com/media/700078/Nintex_Logo.jpg  

    -- Experience how organisations gain total visibility and control over 
their business processes with Nintex Promapp(R) by visiting 
https://www.nintex.com/case-studies/process-mapping/.

"Following a 2021 market review to replace our legacy process platform, we 
selected Nintex for the graphical interface of its process mapping software 
including the drag-and-drop functionality and overall ease of use," said Ian 
Strickland, Senior Business Analyst – SharePoint, Waste Management. "Now our 
teams, from senior managers to end users, can easily and rapidly capture and 
publish processes, saving time and adding continuous value to our customers and 
across the organisation."

Waste Management has 1,600 employees located across 70 sites nationwide and 
operates a fleet of 900 trucks, an increasing number of which are electric 
vehicles. The company services 300,000 private and commercial customers in New 
Zealand and each year collects more than 1,000,000 tonnes of waste and recycles 
more than 200,000 tonnes. Waste Management also has the capability to power the 
equivalent of 25,000 homes with renewable energy from waste.

Waste Management has mapped nearly 50 processes in Nintex Promapp(R) since 
going live with the solution in late 2021 including credit control, product 
operations, heavy vehicle transfers and disposals, driver dispatches, work 
scheduling, onboarding and offboarding residential customers, driver 
recruitment and customer journeys. Later this year, the company plans to add HR 
processes, such as induction and training, health and safety, and compliance 
processes. 

With Nintex Promapp(R)'s feedback capability, Waste Management teams across 
multiple departments can suggest process improvements that can be reviewed, 
rejected, or accepted. In addition, the lean tagging capability allows process 
editors to identify, tag and report on additional opportunities to automate. 
This ongoing feedback loop in Nintex Promapp(R) encourages staff collaboration 
and continuous improvement.

"Another benefit is that our process review cycles are now automated, enabling 
our subject matter experts and process owners to review and confirm the 
accuracy and timeliness of their published processes, as well add and 
extrapolate process timings, cycle costs and annual process costs," said Waste 
Management's Strickland.

Learn more by requesting a demo of Nintex Promapp(R) at 
https://www.nintex.com/request-demo/.

Media Contact
Nintex PR 
media@nintex.com

About Nintex
Nintex is the global standard for process intelligence and automation. Today 
more than 10,000 public and private sector organisations across 90 countries 
turn to the Nintex Process Platform to accelerate progress on their digital 
transformation journeys by quickly and easily managing, automating and 
optimising business processes. Learn more by visiting www.nintex.com and 
experience how Nintex and its global partner network are shaping the future of 
Intelligent Process Automation (IPA).

Product or service names mentioned herein may be the trademarks of their 
respective owners. 

SOURCE  Nintex