Country for PR: Hong Kong
Contributor: PR Newswire Asia (Hong Kong)
Thursday, May 26 2022 - 19:59
AsiaNet
ScentAir Steps Up Efforts to Address Customers' Concern Over Air Quality
HONG KONG, May 26, 2022 /PRNewswire-AsiaNet/ --

ScentAir, the scent marketing leader, continues to lead the way in helping 
brands globally address customers' concerns, as cases surge in China amid 
lockdowns.

Since March, China has been grappling with the worst COVID-19 outbreak, with 
Shanghai being the largest single city locked down to date. Studies from the 
Chinese University of Hong Kong estimate that a two-week lockdown in such 
megacities as Shanghai could cost China 2% of its monthly GDP[1].

With the virus now being confirmed as an airborne threat, questions over indoor 
air quality have become something companies must address before they can 
conduct their businesses and interact with their customers.

According to ScentAir's 2021 research on customer expectation for indoor air 
quality and safety protocol, people are now much more health conscious than 
pre-pandemic; and they are highly concerned about indoor air quality, with 91% 
of the respondents considering clean air important when visiting indoor 
businesses. In terms of safety protocol, 82% of them rate air purifications as 
the most important protocol[2] comparing to physical barriers.

In response, ScentAir has been investing heavily in developing new product 
lines to help businesses adapt and achieve sustainability. It launched ION 
Protect(TM), an air purification system that, proven by recent independent 
testing commissioned by the US Defense Department, can actively reduce 99.8% of 
SARS-COV-2 and hundreds of other airborne pathogens without producing harmful 
byproduct. Unlike common air purifiers that wait for harmful particles to run 
through them, ScentAir ION Protect purifiers seek out pollutants in the air. 
Patented NPBI(TM) (Needlepoint Bipolar Ionization) technology releases ions 
into the air that attract health hazards and disable them. It is an active 
process that provides continuous disinfection at low maintenance cost.

Chloe Hui, VP and General Manager of ScentAir APAC, said, "ScentAir sets the 
new standard of clean by combining the benefits of improved indoor air quality 
and scenting." She explained, "When entering a store, customers nowadays not 
only want nice smell; they want to smell clean, fresh and safe. The change of 
expectations is strongly felt by customer-facing brands, as many of them come 
to us for a solution.

"Recently, for instance, via our integrated scenting and air purification 
solutions, we helped a grade-A mixed-used 31-storey development in Guangzhou 
Tian district in China, the center of high-tech industry, transform its 240,000 
m² space into a truly customer experience led property. Through lonization, our 
system produces nature-like purification, without any toxic Ozone byproduct. 
This allows tenants to come into the property, feeling healthier, safer and 
cleaner; likewise, at the central business district of Hong Kong, we helped a 
premium restaurant that promises to be the city's latest lifestyle concept 
restore consumer confidence in indoor spaces by filling it with a warm and 
inviting fragrance experience, on top of active and continuing air purification 
that gives them peace of mind.  Furthermore, building on the success of 
ScentAir ION Protect, ScentAir has partnered with HealthWay to bring a third 
air purification category to the ScentAir line — air filtration. Featuring 
HealthWay's patented DFS (Disinfecting Filtration System) technology, 
ScentAir's new in-room solutions help create safe and clean experiences in 
high-traffic spaces."

It is worth noting that home fragrance sales surged due to the pandemic. 
Research by NPD Group found that 85% of consumers indicated using home scents 
in 2020; and candles alone, as the most-used home scent product, recorded a 17% 
increase in sales[3].  

"With more and more people working from home, scenting helps us unwind and 
enhance our home experience. ScentAir is happy to support our clients to engage 
with their customers even when they are at home. Through a collection of 
customizable fragrance merchandises, ScentAir has empowered brands such as 
KOOKAI and Westin Hotels to stay remembered, even at a time when shops were 
closed or travel was banned. We give our clients more creative options to 
connect with their customers, and naturally extend the brand experience to 
their customers' home," Chloe continued.

Reference:

1.Song, Wanyuan. (2022, Apr 15). "Why Shanghai has abandoned its 'relaxed' 
approach to Covid". BBC. https://www.bbc.com/news/world-asia-china-61023811 
2.Third party public opinion survey conducted online during April 2021 and 
polled a nationally representative sample of 2,500 consumers. 
3.(2021, Apr 12). "Changing Trends in Fragrances: From the Impact of COVID to 
ESG". Citi Global Insights (CGI). 
https://icg.citi.com/icghome/what-we-think/insights/changing-trends-in-fragrances-from-the-impact-of-covid-to-esg-

 
About ScentAir: 

ScentAir Technologies, LLC., privately held and founded in 1994, provides 
best-in-class ambient scent marketing solutions to many of the world's most 
recognized brands. As the global leader in olfactory marketing, the Company 
creates memorable impressions for both small businesses and global enterprises, 
elevating their customer experience through the power of scent. Based in 
Charlotte, NC, USA, and corporate offices in the Mainland China, Hong Kong SAR, 
Japan, Australia, United Kingdom, France and Netherlands. The Company's 425+ 
global team members service customers in 119 countries through its dedicated 
global supply chain and manufacturing operations in North America, Europe, and 
Asia. ScentAir is committed to the creation of customized scent strategies that 
boost clients' brand sentiments, customer loyalty, and sales.

To learn more, please visit ScentAir.com

SOURCE: ScentAir Technologies Limited

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   Caption: Indoor air quality is a top concern for consumers, as recent 
studies showed.

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