- meldCX and American Kiosks announce close partnership, combining 
state-of-the-art hardware with smart technology and reliable field services

- Partnership will create new opportunities across the connected ecosystem, 
fueling innovation and accelerating IoT adoption across North America

 meldCX, a global technology company focusing on cutting-edge AI and IoT 
solutions for enterprise customers, announces today it is partnering with 
American Kiosks, a Colorado-based self-service kiosk manufacturer simplifying 
the process of deploying self-service kiosks equipped with smart technologies 
for North American business.

(PRNewsfoto/meldCX)

This partnership brings together meldCX's powerful software stack, American 
Kiosks' quality made-in-USA hardware, and reliable field services to provide 
businesses with an end-to-end managed system.

By working with meldCX and American Kiosks, businesses can reap the following 
benefits.

Hardware:

Ready-made or custom kiosks that are proudly made in the USA, not impacted by 
pandemic supply chain shortage
Over 35 years of self-service experience, industry knowledge, and UL expertise 
from an engineering background
2-minutes service replacement times with modular replacement components
Hassle-free managed services to help achieve optimal uptime through worldwide 
in-field experts
Software Platform:

Increased ROI through remote application, device management software and smart 
IOT hub by meldCX that supports multi-OS
AI tools and models to provide premium customer experience and automation for 
kiosk operators
More than 1000+ out-of-the-box integrations built for IoT and kiosk environments
Seamless connection with peripheral devices such as payment systems and card 
readers
meldCX and American Kiosks power contactless and virtualized concierge for 
various verticals worldwide. Features of these kiosks include: AI based 
check-in, identity verification, object recognition, secure payments, and other 
operational efficiencies to improve the customer experience.

Eric Nebola, President of American Kiosks, says, "With self-service technology 
taking over markets across the board, we have seen struggles with staffing. 
When a kiosk can take on common tasks this gives staff time to focus on 
providing an excellent, more personalized customer experience."

Stephen Borg, CEO and Co-Founder of meldCX, adds, "Integrating self-service 
with intuitive AI technologies into everyday processes, such as checking into 
hotels and creating a virtualized concierge for tailored retail experiences, 
creates a memorable experience for customers through intentional interactions, 
rather than taking away from the human to human connection."

meldCX and American Kiosks will be at HITEC (Hospitality Industry Technology 
Exposition & Conference) in Orlando, Florida, from the 27th - 30th June, 
showcasing the smart concierge kiosk. Stop by booth #2237 to see the technology 
at play!

If you aren't attending, please still reach out to marketing@meldcx.com or 
+612-306-6470 for a free consultation with their engineering teams.

About meldCX (www.meldcx.com)

meldCX's mission is to empower businesses and individuals to create premier 
customer experiences through AI and intelligent edge technologies. Market 
leaders need applications that make customer and employee experiences more 
interesting and fulfilling — meldCX technology delivers the building blocks for 
their success. meldCX is also a Chrome Enterprise Recommended solution, 
partnering with some of the biggest names in tech. meldCX is headquartered in 
Melbourne, Australia, with teams in Sydney, Philippines, USA, and UK (EMEA).

About American Kiosks (www.americankiosks.com)

American Kiosks is a self-service division of Cole Kepro International 
headquartered in Las Vegas, NV, offering a number of ready-to-go products which 
can help lower costs and reduce lead-times. They are experts in self-service 
and engineering with over 35 years in the field. The team at American Kiosks is 
committed to providing the highest quality products, services, and experiences 
for your current projects and future visions.

SOURCE: meldCX and American Kiosks