Country for PR: United Kingdom
Contributor: PR Newswire Europe
Monday, August 01 2022 - 23:40
AsiaNet
Comviva and Vietnamobile announce strategic partnership to power AI-led intelligent customer engagement
NEW DELHI, Aug. 1, 2022 /PRNewswire-AsiaNet/-

- Comviva MobiLytix™ Marketing 
Studio[https://www.comviva.com/products-solutions/growth-marketing/cvm/] to 
deliver personalized and integrated customer experience

    Comviva[https://www.comviva.com/], the global leader in mobility solutions, 
today announced its strategic partnership with 
Vietnamobile[https://www.vietnamobile.com.vn/], one of the leading telecom 
operators in Vietnam to power AI-led intelligent customer engagement. As a part 
of the engagement, Comviva shall help Vietnamobile deliver personalized, 
contextual communications in real time and at scale with MobiLytix™ Real Time 
Marketing[https://www.comviva.com/products-solutions/growth-marketing/cvm/mobily
tix-real-time-marketing/.

    Speaking on the occasion, Raymond Ho, CEO at Vietnamobile said, "We have 
been investing significantly in digital for the past few years to build an 
integrated customer experience. Our partnership with Comviva shall help us add 
deep level of personalization and enable us to take full control of engagement 
across the entire customer lifecycle."

    Commenting on the partnership, Manoranjan (Mao) Mohapatra, Chief Executive 
Officer at Comviva said, "Digital has become an all-important bond between 
customers and businesses. We are thrilled to partner with Vietnamobile in their 
customer experience journey and are confident that MobiLytix shall go a long 
way in helping them deliver personalized and seamless experiences to their 
customers."

    "The partnership shall empower Vietnamobile to bring seamless experience to 
millions of its customer and enable marketing teams to plan and execute upsell, 
cross-sell, and retention campaigns, quickly and efficiently. Advance AI and 
Data Science models shall improve decisioning quality to drive customer 
experience, reduce churn and boost revenue," said, Arun Dubey, IT Director at 
Vietnamobile.

    MobiLytix™ 
[https://www.comviva.com/products-solutions/growth-marketing/cvm/mobilytix-real-
time-marketing/]is one of the leading marketing platforms globally that unifies 
customer engagement, data science and intelligent AI-driven automation 
capabilities within a single platform to execute campaigns real-time and at 
scale. By engaging customers with the right message, at the right time, across 
any channel, organizations can improve customer experience, increase customer 
lifetime value, and drive revenue growth. With over 200 million deployed 
customer base and clients achieving incremental revenue of 8% and more, 
MobiLytix™ has a proven track record of customer success.

    For further enquiries, please contact: 
    Sundeep Mehta 
    PR & Corporate Communications 
    Comviva Technologies Ltd. 
    Tel +91- 9910030732 
    sundeep.mehta@comviva.com

    Photo: 
    
https://mma.prnewswire.com/media/1869982/Comviva_Vietnamobile_Partnership.jpg
    Logo: https://mma.prnewswire.com/media/995982/Comviva_Logo.jpg 
  
    Source: Comviva
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