Country for PR: United Kingdom
Contributor: PR Newswire Europe
Tuesday, August 02 2022 - 09:30
AsiaNet
Tech Mahindra Announces Strategic Partnership with Soroco to Establish a Large Task Mining Center of Excellence
BOSTON, Aug. 2, 2022 /PRNewswire-AsiaNet/ --

Partnership to leverage AI & ML based process discovery and mining technology 
to drive digital transformation for customers

Soroco [ https://soroco.com/ ], the world's first work graph [ 
https://soroco.com/work-graph/ ] company, has announced a strategic partnership 
with Tech Mahindra [ https://www.techmahindra.com/en-in/techmahindra-overview/ 
], a leading provider of digital transformation, consulting, and business 
re-engineering services and solutions. The partnership will establish a 
state-of-the-art Center of Excellence (CoE) to deliver an accelerated 
transformation program for business process management and managed services 
backed by intelligent automation and task mining. Tech Mahindra's CoE will be 
located in New Delhi to support the evolving digital transformation needs of 
customers' right from Discovery to Realization.

Together, Soroco and Tech Mahindra will support customers to develop a culture 
of continuous improvement, industry best practices, assets, and accelerators to 
provide a structured approach on-ground. While Soroco's platform Scout will 
focus on task mining-led solutions, Tech Mahindra will assist with its 
implementation, and manage services around task mining practices.

Samson David, CEO, Soroco, said, "We are pleased to partner with Tech Mahindra, 
one of the leaders in digital transformation. At Soroco, we are building the 
world's first work graph platform, a database of shared digital experiences 
emanating from our daily work. It provides near real-time insights into how 
work gets done on-ground, and helps enterprises in their transformation 
journey. Through this partnership, we aim to help organizations globally to be 
able to assess how work happens on-ground and make a profound impact on how 
people truly experience work."   

Through the partnership with Soroco, Tech Mahindra will be able to leverage AI 
& ML based Process Discovery and Mining Technology to accelerate their 
transformation outcomes. Tech Mahindra's Business Process Services has adopted 
an integrated automation practice that offers an advanced blend of intelligent 
automation and automation thinking with varied services such as automation 
consulting, opportunity assessment, tool selection, cost-benefit analysis, and 
RPA (Robotic Process Automation) roadmaps, among others to the customers.

"New technology shifts, consumer expectations, and challenging norms have put 
pressure on organizations to embrace automated digital methodologies. We look 
forward to our partnership with Soroco to accelerate our customers' digital 
transformation processes," said Birendra Sen, Business Head, Business Process 
Services, Tech Mahindra. "Our combined offering will further help to reduce 
overall operations costs, improve customer experience, drive better compliance, 
and improve working capital. Tech Mahindra's Center of Excellence (CoE) will 
help this strategic partnership to jointly deliver an integrated automation 
practice that offers an advanced blend of Intelligent Automation and Automation 
Thinking."

Tech Mahindra and Soroco will cater to global clients across industries, such 
as telecom, banking, manufacturing, automotive, retail & consumer packaged 
goods, and deliver comprehensive industry-leading capabilities to customers.
For more information, visit www.soroco.com & www.techmahindra.com

Source:  Soroco