Country for PR: United Kingdom
Contributor: PR Newswire Europe
Thursday, August 11 2022 - 08:56
AsiaNet
Yellow.ai announces the launch of its proprietary DynamicNLP(TM), a first in the enterprise Conversational AI space
SAN MATEO, Calif., Aug. 10, 2022 /PRNewswire-AsiaNet/

    Powered by zero-shot learning, Yellow.ai's DynamicNLP(TM) enables zero 
training of NLP models, go-live within minutes; while delivering over 97% 
intent accuracy

    Yellow.ai [https://yellow.ai/], a leading enterprise-grade Conversational 
AI platform trusted by 1000+ enterprises globally, today announced the launch 
of its proprietary DynamicNLP(TM) [https://yellow.ai/thank-you/dynamic-nlp/], a 
first in the enterprise Conversational AI space to enable enterprises to 
go-live within minutes with lower operational costs and an intent accuracy of 
over 97%.

    According to the future of conversational AI 
[https://www2.deloitte.com/us/en/insights/focus/signals-for-strategists/the-futu
re-of-conversational-ai.html] from Deloitte, training AI agents with manual 
methods can take as long as six to nine months, making it one of the most 
common setup challenges faced by enterprises. Yellow.ai DynamicNLP(TM) 
eliminates the tedious process of training and labeling Natural Language 
Processing (NLP) models manually. This enables Dynamic AI agents to learn on 
the fly, helping enterprises to set up Conversational AI flows within minutes, 
and reduce training data-related costs and efforts. Yellow.ai DynamicNLP(TM) 
comes with a pre-trained model built using billions of anonymized 
conversations, which helps in the reduction of unidentified utterances by up to 
60%, making the AI agents more human-like and scalable across industries with 
wider use-cases.

    Commenting on the launch, Raghu Ravinutala, Co-founder and CEO, Yellow.ai 
said, "Yellow.ai DynamicNLP(TM) is a first of its kind proprietary technology 
in the global enterprise Conversational AI industry; a breakthrough innovation 
that can help enterprises save time, effort, and operational cost while 
accelerating their go-live strategy. It enables our pre-trained Dynamic AI 
agents to deliver superlative moments of truth across the entirety of 
customers' and employees' life cycles. As global tech innovators, we see our 
DynamicNLP(TM) as a significant step forward in realizing the true potential of 
NLP as a game-changing technology."

    Eric Hansen, CIO, Waste Connections, said, "Yellow.ai has helped us 
accelerate our AI automation journey for some of the most important use cases, 
and with the launch of DynamicNLP(TM) which enables zero training for NLP 
models, would elevate customer and employee experiences from day one. We firmly 
believe that Yellow.ai DynamicNLP(TM) will open new avenues to scale up 
additional use cases of customer support and agent productivity."

    With DynamicNLP(TM), Yellow.ai's platform is capable of improving the 
accuracy of seen and unseen intents in utterances right from day one. The 
elimination of manual labeling also helps remove the errors propagated, leading 
to a stronger, more robust NLP with better intent coverage for all types of 
conversations. With the agility offered by Yellow.ai DynamicNLP(TM), 
enterprises can successfully maximize efficiency and effectiveness across a 
wider gamut of use cases, including Customer Support, Customer Engagement, 
Conversational Commerce, HR and ITSM Automation. 

    Learn More [https://yellow.ai/thank-you/dynamic-nlp/].

    About Yellow.ai

    Yellow.ai [https://yellow.ai/] is a leading enterprise-grade Conversational 
AI Platform, enabling enterprises to unlock business potential at scale. The 
platform is trusted across 85+ countries by 1000+ enterprises, including 
Domino's, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking, 
Siemens Limited, Food Panda, Carrefour, Kuwait Food Company (Americana), 
Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste 
Connections US and Tata. Powered by Dynamic AI agents for enterprises, the 
company aims to deliver human-like interactions that boost customer 
satisfaction and increase employee engagement at scale, through its no-code 
platform. Recognized by Frost & Sullivan, Gartner, Forrester, IDC, and G2 as a 
leader, the company has raised more than $102M from blue-chip investors and has 
offices across six countries.

    Visit www.yellow.ai [https://yellow.ai/] for more information. Contact us 
at contact@yellow.ai

    For inquiries :
    Anujaa Singh
    anujaa.singh@yellow.ai

    Photo: https://mma.prnewswire.com/media/1875703/DynamicNLP.jpg

    Logo: https://mma.prnewswire.com/media/1736428/Yellow_ai_Logo.jpg
    
    Source:Yellow.ai
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