Country for PR: China
Contributor: PR Newswire Asia (China)
Wednesday, March 01 2023 - 14:01
AsiaNet
HYOSUNG Chairman Hyun-Joon Cho, "Customer Obsession Management" in the US ATM market
SEOUL, South Korea, March 1, 2023 /PRNewswire-AsiaNet/ --

HYOSUNG Chairman, Hyun-Joon Cho, announced today a management change in HYOSUNG 
TNS with the goal of increasing market share in the US ATM market.

HYOSUNG TNS recently launched a new brand identity, "Hyosung Innovue." The new 
brand identity has been localized to exercise Chairman Cho's new management 
policy, "customer obsession management."  

Chairman Cho's emphasis on customer obsession management comes from his belief 
that the need for multidimensional understanding of customers goes beyond the 
VOC (Voice of Customers).

Based on their automation technology in the IT infrastructure and financial 
services, HYOSUNG TNS continues to excel in ATM production and management 
businesses in the global market. It holds high market shares not only in the 
domestic market but all over the world, including the US, India, Indonesia, and 
Australia.

HYOSUNG TNS is the number 1 company in the US ATM market, holding 50% of the 
entire market share. HYOSUNG TNS has been expanding its business area from its 
existing ATM provision services and entered the retail market with its easily 
installed software platform on ATMs which supports various functions such as 
currency exchange and bill payment as well as its development of self-ordering 
kiosks and self-checkout systems.

SOURCE: Hyosung Corporation
Translations

Japanese